[Resolved] Reliance Gsm — Wrong deduction of Main Balance

amitgorai50

from Delhi, Delhi

Address:

Allahabad, Uttar Pradesh, 211004

Wrong deduction of Main Balance I am Amit, my mobile no is [protected]. 321 Rs is deducted from my main balance on 3 oct and 4 oct 2015. Customer representatives made 2 complaints namely[protected] and[protected]. Then they have refunded 26.30 and 10.0 Rs. They are stating I have used Internet data so they have deducted money.But after that day I have not used any data and now I have data of 3.91 MB data which is valid till 22 oct 2015. So i wish to know what is the reason behind this deduction and I want my balance refunded in my account as soon as possible. Now they are blocked my number to reach to customer care and when I reached by another number than they are disconnecting my call.Today also some deduction. Thanking You, Your Sincerely, Amit Kr Gorai.

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Oct 14, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Amit,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications