[Resolved]  Reliance Industries — Poor service and misleading reply

Address:

Durg, Chhattisgarh

Sir. I purchased one intex mobile from ur shop, reliance reatail limited, reliance digital shop no g-01 02 7 03 opp to surya vihar, junwani, bhilai, chatish gadh, o 04/02/2016.
On time of purchase ur person clearly told that against any issue of mobile he will take care with the help of intex.
The mobile failed and i submitted it to ur shop on 14 th july 2016 in evening and got the assurance that they would sbmit it to intex service centre in very nex t day. After that i followed with ur persons no of times but never get satisfactory reply.
Then today i followed with intex customer care and got surprised hearing that reliannce person had submitted the mobile to intex service centre on 25 th of july and all ur persons is simply playing with me from last two weeks.

Myself is old customer of reliance and never faced this type of negligence in past.

So pl take suitable action.

Mobile imei no [protected]

Eann[protected]