Reliance Infocomm Customer Care

Reliance Infocomm Customer Care

Reliance Group

Dhirubhai Ambani Knowledge City
Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:+91 22 3037 3333
Fax:+91 22 2762 4213
Satisfactory Rating
0%
Complaints
78
Resolved
0
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Reliance Infocomm Complaints & Reviews

Reliance Infocomm - Recharge amount vanished

User
 akm22in on Jul 27, 2015
My no. 9324240014. I had recharged amount of Rs.220/- for Rs.220/- talk time on 17.6.2015. Suddenly 1 week later - balance dropped to zero. Repeated complaints over email and phone - no effect. 3 days later - balance visible. Again, 1 week later, balance dropped to 0. No calls made. Repeated complaints - email & phone - no response. Had to recharge again. Stole my money :(...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Infocomm - Payment already taken no services

User
 ladnitin09 on Jul 18, 2015
No Service for money already taken My name is Nitin Lad, my number is 9920419852, I had taken Reliance iphone zero rental plan from Reliance company in Feb'13, as per plan, I will have to pay emi of Rs3000 to reliance and Reliance will provide my iphone 5s and unlimited data and cellular services for 24 months, i have ported from reliance to airtel, reliance has already taken the whole amount and now they are now providing my a new sim for the remainder of 6-7 months, i am been following up with reliance customer service, have even mailed to Mr Anil Ambani, however no one is replying to my queries...This...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm - My prepaid account balance is not refund

User
 rathin.c85 on Jul 18, 2015
My prepaid account balence not refund.my phone no is 9883658696. I recharge Rs-111 full talk time balence. But it not end the balence full. Relince cut my money. And I will try call customer care no. But they r not responding my phone call. Today I just call customer care and they says not give my balence any more.

Plz take the necessary steps for my balence refund. So I will glad to you.

Thank you
Rathon chatterjee...
Complaint comments Read comments [2] Complaint category Computer Hardware

Reliance Infocomm - Deduction of account balance

User
 sandipan2777 on Jul 10, 2015
Please note that there is wrong deduction of balance from my reliance mobile number of rd 45 . There was net pack activated on my number so it can't be due to it. I have been constantly checking my account so there can't vbe any wrong deduction. I have not made any calls from my number also. So how can there be such deduction. This is not the first time they have done but several other time s also. Think to much customers they are doing and making money like this. Now when we complain they will reply you have done so and so. Is there fair way of doing business?? How can we stop such nuisance and...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Infocomm - termination of landline

User
 amit.ashirwad on Jul 1, 2015
Bhagwandas Agrawal 3, Kameshwar Park Society B/h. Goldcoin Complex Jodhpur char raste, Ahmedabad To, The Reliance ADAG Group Wireless landline department Ahmedabad. Dear Sir, We have given the request for termination of telephone connection PH. 07932940704 vide your request no. 235017465 on dated 01.07.2015 We are not responsible to pay any rent or charges if company is not terminating the connection w.e.f 1.7.2015 We have discontinued the service due to no response from customer care and 3rd class network of reliance, too much voice disturbance. Kindly arrange to refund...
Complaint comments Read comments [2] Complaint category Landline & Home Phone Provider

Reliance Infocomm - No Service for money already taken

User
 ladnitin09@yahoo.co.in on Jun 28, 2015
My name is Nitin Lad, my number is 9920419852, I had taken Reliance iphone zero rental plan from Reliance company in Feb'13, as per plan, I will have to pay emi of Rs3000 to reliance and Reliance will provide my iphone 5s and unlimited data and cellular services for 24 months, i have ported from reliance to airtel, reliance has already taken the whole amount and now they are now providing my a new sim for the remainder of 6-7 months, i am been following up with reliance customer service, have even mailed to Mr Anil Ambani, however no one is replying to my queries.If they don't want to give me a...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm - Mobile not work

User
 Turbo Infotech on Feb 4, 2015
Dear Sir, I purchase reliance mobile (model D286) IMEI : RZTHSC141299409 on 26/08/2014.After few day my mobile auto switch off.I have to taken Service Center 2 time but my mobile problem is same. My Contact No: 9724190764...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Infocomm - my no. was not activated after porting

User
 kundan-24 on Jan 20, 2015
My no. 9716743383 was ported from aircel to reliance which was porteD On 17 jan 2015 i was to be provided new sim to activate no. Same day and even Now i hav been Waiting for it my no. Is inactive and i m facing too many Problems . reliance people are continully lying to me which disappoints It looks like my no. Is stolen by reliance....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Infocomm - no customer care number on roaming

User
 airforce2 on Jun 11, 2014
I am unable to contact the customer care number *333 or 198 whenever I am outside the circle. There is no other number provided on the website also. Additionally there is no number provided where I can resolve my problems. In todays fast moving world this is extremely poor service ....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Infocomm - Reliance Infocomm - Non Receipt of Security Deposit - 9322279860 & 7666879860

User
 kabir master on Mar 19, 2014
I am a user of the above 2 numbers from Reliance Infocomm. I have migrated from Post Paid to Prepaid since the past 4 months. Previously I had deposited security deposits with them of Rs. 2000.00 & s. 250.00 Upon migration I was informed that I will receive the cheques via mail in 90 days. As I did not receive these cheques, I have been repeatedly following up with them at Customer service Numbers, who refuse to take a complaint as my calls land up in the pre paid department due to automatic choice of the IVR. They advised me to visit their local Web World office, and they send some internal...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Reliance Infocomm - Low downloading speed

User
 shyam shyam on Mar 4, 2014
Dear sir,

Some day before i purchased iphone 5c with reliance unlimited bundled
offer (my number is 07859893393) for two years . but some days before
2nd of march im facing very trouble for 3G low downloading speed, on my
iphone the always appearing 3G icon but when i m going browsing to
download some thing its to to low and then tested on a particular
software witch is name called ''speedtest" and its available in
iphone APP STORE, and its always showing downloading speed between
10.5 kB/s to 30.4 kB/s its like 2G...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Infocomm - Non receipt of security deposit - 9322279860 & 7666879860

User
 kabir master on Mar 4, 2014
I am a user of the above 2 numbers from Reliance Infocomm. I have migrated from Post Paid to Prepaid since the past 4 months. Previously I had deposited security deposits with them of Rs. 2000.00 & s. 250.00 Upon migration I was informed that I will receive the cheques via mail in 90 days. As I did not receive these cheques, I have been repeatedly following up with them at Customer service Numbers, who refuse to take a complaint as my calls land up in the pre paid department due to automatic choice of the IVR. They advised me to visit their local Web World office, and they send some internal...
Complaint comments Read comments [4] Complaint category Telecommunications

Reliance Infocomm - Company's vendor has damaged my corporation water connection during company's job work

User
 Manoj692103 on Sep 6, 2013
A vendor of reliance inforcomm has damaged my corporation water connection during some job work, Opp Reliance Mart , Garkheda , Auranagabad 431001 There is already jobwork is running in near byt area Vendor Mr. Pawar 9422965667 was contacted and ask to repair the damage but not turned back and not attending any call. Really dificult, surprising , they do there work by damaging water connection by using big drilling machines and Bakc Hoe Loader and they left eveything damaged, Nobody raises the question on there working. Request some one from company to look into the matter, As he may be...
Complaint comments Read comments Complaint category Other

Reliance Infocom - Number Portability

User
 vikasnov18 on Aug 9, 2013
Reliance Chairman / Appellate officers,

After sending so many complaints and mails, again Reliance have stopped Portability for my 3 numbers which are 9313313507.......................... Only 1 number got Ported. After spending so much time in Customer care call and hours in Web world, there were no solution. As per them 9313313507 got block due to they have not been able to speak to me which I have already mentioned that I use to get 1 miss call from +22-39839001 number and they use to cut phone and when I am trying to call, no one responded. regarding other 2 numbers, we got call...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Infocom - Money deduction without knowledge

User
 praveenyahoo on Mar 4, 2013
My name is Praveen,my mobile no is 9019638384 and I am a reliance infocom customer since 3.5years.On 28/2/2013 I had a balance of Rs 243 and on 1/3/2013 it says u do not have sufficient amount to do this call. On the same day I contacted customer care center in Mangalore where they gave me a reply saying system down you need to call the customer care executive.
After that it was like hell I spoke to around 7 to 8 people since then everybody says application down even after calling for more than 30 hrs.then on Saturday 2nd march one customer care executive lodged my complaint and gave me...
Complaint comments Read comments [4]

Against Reliance Infocomm - Abusing Calls From The Guys

User
 Mayank Pratap Singh on Dec 29, 2012
I am using the service of Reliance from 3 years. And i had a connection of an HSD from them. Due to extra bill of the month i was not make the payment against the bill and file a request to show the actual bill but after that i did not receive any kind of information. But Now i am getting call from unprofessional agent which are using abusing language and warns me to make the payment. I am tired of now. and asking is it the right way. They are the employees of the Reliance. Thanks...
Complaint comments Read comments [5] Complaint category Telecommunications

Reliance Infocom - LEGAL NOTICE FOR NONPAYMENT

User
 vinay.rao on Nov 28, 2012
I am shocked to see a leagal noticed issued to my wife (RCOM/CRO/NOV-12/5267) for overdue payment for ther reliance mobile no: 9324270368 register under name the Ms.Madhavi Kanrande. This is highly unehtical and disappoting serivices offered by a telecom industry like reliance. Inspite of making a payment at the relaince register outlet in nalasopara we have been getting a legal notice on the same. We have already discontinued this number in the month of June after making a complete payment in the month of June 2012. however i was shocked to see the bill for the month of august asking us to pay...
Complaint comments Read comments [2] Complaint category Telecommunications

Reliance Infocom - GSM NETWORK PROBLEMS

User
 ashokpgknair on Oct 25, 2012
I have recently ported my reliance CDMA connecton to a reliance GSM connection, the mobile phone set that I use is Nokia Asha 200.
I am finding the network connection very bad, in my home area in east Delhi it is impossible to communicate from an indoor location.
Even in Central Delhi like Lodhi Road, the reception is very bad even in open buildings and on outdoor locaitons, the reception is with an eco.
It appears that reliance GSM network service is very very bad. I have to now port the number to another service provider, which can only be done after 90 days. Its...
Complaint comments Read comments [6] Complaint category Mobile Service Providers

Reliance Infocome Ltd - reliance expired voucher not replace since 4 year always give assurance not solve my problem

User
 ravi0641 on Oct 3, 2012
Reliance company is a fraud company they always cheat the consumer and the retailer . I have at least 120000 expire voucher and also they also 50,000 commission of my activation also they completely fraud my amount . It is also done by his all employee of reliance .So that company is a fraud company. forud and cheat companyforud and cheat company. forud and cheat company.forud and cforud and cheat company.forud and cheat company.forud and cheat company.forud and cheat coforud and cheat company.forud and cheat company.forud and cheatforud and cheat company company.forud and cheat company.forud and...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm Ltd - Wrong Tariff Renewal

User
 navin81srivastava@rediffmail.com on Sep 1, 2012
1- Mobile No. 9369256348
Online Recharge 29.07.12 Rs.19 (tariff plan)
Wrong tariff renewal on dated 28.08.12
56 days validity Rs.19 Tariff, But deduct Rs.19 for one month.

2- Mobile No. 8799132683
Online Recharge 30.07.12 Rs.19 (tariff plan)
Wrong tariff renewal on dated 29.08.12
56 days validity Rs.19 Tariff, But deduct Rs.19 for one month.

Note- 1- Attached Bank Statements.
2- Attached Tariff validity download Reliance Site....
Complaint comments Read comments [8] Complaint category Telecommunications

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