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Reliance Infocomm Customer Care

Reliance Group

Dhirubhai Ambani Knowledge City
Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:+91 22 3037 3333
Fax:+91 22 2762 4213
 

Reliance Infocomm Complaints & Reviews

Reliance Infocomm - no customer care number on roaming

User
 airforce2 on Jun 11, 2014
I am unable to contact the customer care number *333 or 198 whenever I am outside the circle. There is no other number provided on the website also. Additionally there is no number provided where I can resolve my problems. In todays fast moving world this is extremely poor service ....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Infocomm - Reliance Infocomm - Non Receipt of Security Deposit - 9322279860 & 7666879860

User
 kabir master on Mar 19, 2014
I am a user of the above 2 numbers from Reliance Infocomm. I have migrated from Post Paid to Prepaid since the past 4 months. Previously I had deposited security deposits with them of Rs. 2000.00 & s. 250.00 Upon migration I was informed that I will receive the cheques via mail in 90 days. As I did not receive these cheques, I have been repeatedly following up with them at Customer service Numbers, who refuse to take a complaint as my calls land up in the pre paid department due to automatic choice of the IVR. They advised me to visit their local Web World office, and they send some internal...
Complaint comments Read comments [6] Complaint category Mobile Service Providers

Reliance Infocomm - Low downloading speed

User
 shyam shyam on Mar 4, 2014
Dear sir,

Some day before i purchased iphone 5c with reliance unlimited bundled
offer (my number is 07859893393) for two years . but some days before
2nd of march im facing very trouble for 3G low downloading speed, on my
iphone the always appearing 3G icon but when i m going browsing to
download some thing its to to low and then tested on a particular
software witch is name called ''speedtest" and its available in
iphone APP STORE, and its always showing downloading speed between
10.5 kB/s to 30.4 kB/s its like 2G...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Infocomm - Non receipt of security deposit - 9322279860 & 7666879860

User
 kabir master on Mar 4, 2014
I am a user of the above 2 numbers from Reliance Infocomm. I have migrated from Post Paid to Prepaid since the past 4 months. Previously I had deposited security deposits with them of Rs. 2000.00 & s. 250.00 Upon migration I was informed that I will receive the cheques via mail in 90 days. As I did not receive these cheques, I have been repeatedly following up with them at Customer service Numbers, who refuse to take a complaint as my calls land up in the pre paid department due to automatic choice of the IVR. They advised me to visit their local Web World office, and they send some internal...
Complaint comments Read comments [4] Complaint category Telecommunications

Reliance Infocomm - Company's vendor has damaged my corporation water connection during company's job work

User
 Manoj692103 on Sep 6, 2013
A vendor of reliance inforcomm has damaged my corporation water connection during some job work, Opp Reliance Mart , Garkheda , Auranagabad 431001 There is already jobwork is running in near byt area Vendor Mr. Pawar 9422965667 was contacted and ask to repair the damage but not turned back and not attending any call. Really dificult, surprising , they do there work by damaging water connection by using big drilling machines and Bakc Hoe Loader and they left eveything damaged, Nobody raises the question on there working. Request some one from company to look into the matter, As he may be...
Complaint comments Read comments Complaint category Other

Reliance Infocom - Number Portability

User
 vikasnov18 on Aug 9, 2013
Reliance Chairman / Appellate officers,

After sending so many complaints and mails, again Reliance have stopped Portability for my 3 numbers which are 9313313507.......................... Only 1 number got Ported. After spending so much time in Customer care call and hours in Web world, there were no solution. As per them 9313313507 got block due to they have not been able to speak to me which I have already mentioned that I use to get 1 miss call from +22-39839001 number and they use to cut phone and when I am trying to call, no one responded. regarding other 2 numbers, we got call...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Infocom - Money deduction without knowledge

User
 praveenyahoo on Mar 4, 2013
My name is Praveen,my mobile no is 9019638384 and I am a reliance infocom customer since 3.5years.On 28/2/2013 I had a balance of Rs 243 and on 1/3/2013 it says u do not have sufficient amount to do this call. On the same day I contacted customer care center in Mangalore where they gave me a reply saying system down you need to call the customer care executive.
After that it was like hell I spoke to around 7 to 8 people since then everybody says application down even after calling for more than 30 hrs.then on Saturday 2nd march one customer care executive lodged my complaint and gave me...
Complaint comments Read comments [4]

Against Reliance Infocomm - Abusing Calls From The Guys

User
 Mayank Pratap Singh on Dec 29, 2012
I am using the service of Reliance from 3 years. And i had a connection of an HSD from them. Due to extra bill of the month i was not make the payment against the bill and file a request to show the actual bill but after that i did not receive any kind of information. But Now i am getting call from unprofessional agent which are using abusing language and warns me to make the payment. I am tired of now. and asking is it the right way. They are the employees of the Reliance. Thanks...
Complaint comments Read comments [5] Complaint category Telecommunications

Reliance Infocom - LEGAL NOTICE FOR NONPAYMENT

User
 vinay.rao on Nov 28, 2012
I am shocked to see a leagal noticed issued to my wife (RCOM/CRO/NOV-12/5267) for overdue payment for ther reliance mobile no: 9324270368 register under name the Ms.Madhavi Kanrande. This is highly unehtical and disappoting serivices offered by a telecom industry like reliance. Inspite of making a payment at the relaince register outlet in nalasopara we have been getting a legal notice on the same. We have already discontinued this number in the month of June after making a complete payment in the month of June 2012. however i was shocked to see the bill for the month of august asking us to pay...
Complaint comments Read comments [2] Complaint category Telecommunications

Reliance Infocom - GSM NETWORK PROBLEMS

User
 ashokpgknair on Oct 25, 2012
I have recently ported my reliance CDMA connecton to a reliance GSM connection, the mobile phone set that I use is Nokia Asha 200.
I am finding the network connection very bad, in my home area in east Delhi it is impossible to communicate from an indoor location.
Even in Central Delhi like Lodhi Road, the reception is very bad even in open buildings and on outdoor locaitons, the reception is with an eco.
It appears that reliance GSM network service is very very bad. I have to now port the number to another service provider, which can only be done after 90 days. Its...
Complaint comments Read comments [6] Complaint category Mobile Service Providers

Reliance Infocome Ltd - reliance expired voucher not replace since 4 year always give assurance not solve my problem

User
 ravi0641 on Oct 3, 2012
Reliance company is a fraud company they always cheat the consumer and the retailer . I have at least 120000 expire voucher and also they also 50,000 commission of my activation also they completely fraud my amount . It is also done by his all employee of reliance .So that company is a fraud company. forud and cheat companyforud and cheat company. forud and cheat company.forud and cforud and cheat company.forud and cheat company.forud and cheat company.forud and cheat coforud and cheat company.forud and cheat company.forud and cheatforud and cheat company company.forud and cheat company.forud and...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm Ltd - Wrong Tariff Renewal

User
 navin81srivastava@rediffmail.com on Sep 1, 2012
1- Mobile No. 9369256348
Online Recharge 29.07.12 Rs.19 (tariff plan)
Wrong tariff renewal on dated 28.08.12
56 days validity Rs.19 Tariff, But deduct Rs.19 for one month.

2- Mobile No. 8799132683
Online Recharge 30.07.12 Rs.19 (tariff plan)
Wrong tariff renewal on dated 29.08.12
56 days validity Rs.19 Tariff, But deduct Rs.19 for one month.

Note- 1- Attached Bank Statements.
2- Attached Tariff validity download Reliance Site....
Complaint comments Read comments [8] Complaint category Telecommunications

Reliance Infocomm - ECS debit without my permission

User
 himverma2005 on Aug 24, 2012
I was using Relicance Data card (postpaid connection, Subscription number: 8287447583) since December 2011, on June 2012 I lost it, so we registered complaint to close the account, but Till august they are not able to close the account, as there process takes so much of time, so billed me for 2 months after its misplaced and charged from my credit Card without asking me and when I asked them how they charged, they said if you use your credit for payment, our system is such kind that it automatically includes that Credit Card to ECS, and now from my Credit Card they are charging since two months...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Infocomm - POOR SERVICE FROM RELIANCE

User
 Raaaa on Jul 7, 2012
Dear Team,
We are extremely disappointed with the way RELIANCE is handling the issue. Firstly it took 26Hrs to respond to the complaint (LINK FAILURE) despite that the problem remains unresolved.Since our entire business model is dependent on internet,we are suffering heavy financial losses because of this persistent connectivity issue and the inordinate delay in resolving it. In fact the whole purpose of investing in a dedicated link appears defeated. Our earlier connection was giving us much better and stable performance than yours.

You may let us know if you lack the expertise...
Complaint comments Read comments [3] Complaint category Internet Services

Reliance Infocom - apparatus faulty

User
 manoj29091978 on Jul 4, 2012
MY SELF M.N GUPTA HAVING A LANDLINE CONNECTION WITH RELIANCE COMPANY.I HAVE A PROBLEM WITH MY APPARATUS.
COMPANY CHANGE THIS FAULTY SET WITH A REFRESH SETBUT THIS SET IS ALSO NOT WORKING PROPERLY. I LODGE THE COMPLAINT ON TOLLFREE NO180030007777 THE COMPANY EXECUTIVE TOLD ME TO CARRY THE SET ON A GIVEN ADDRESS AND ALSO THAT THE REFRESH SET ALSO CHANGE WITH ANOTHER REFRESH SET. THIS IS A WRONG WAY OF COMPANY TO TREAT A OLD CUSTMOUR.CAN I DISCONNECT MY CONNECTION AUR THEIR IS ANY OTHER WAY TO RESOLVE THE PROBLEM BECAUSE REFRESH SET IS NOT WORK PROPERLY.




MANISH...
Complaint comments Read comments [2] Complaint category Products & Services

Reliance Infocomm - Wrong Billing

User
 dr.vs.gokhale on Jun 23, 2012
I subscribed the advance rental plan paying 6 months rental in advance. However, my bill reflected that only a part of the regular monthly rental was discounted. After repeated attempts to get it rectified i was told to pay the wrong bill and that the refund will be reflected in the next bill cycle. Subsequently, the next bill showed no refunds and also had only part of that months rental discounted....
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocom - activation

User
 himanshu78 on May 31, 2012
Myself shikha srivastva , I would like to inform you that after place the request for new post paid connection through internet your executive Mr.Sachin(Mob:-09336645777) come to my residence on date 28th may and collect the all necessary document and security amount ` 250/-(cash) and give me the new post paid Mobile No-07499985121 and he said me , the connection activate as same day before mid night and receipt against security deposit send by you at your e-mail id:-himanshusrivastva@gmail.com within 2-3 hour.
Today when I check the connection and e-mail id I surprised neither my connections...
Complaint comments Read comments [5] Complaint category Mobile Service Providers

Reliance Infocom - misleading product and information

User
 dhavalkamdar on May 31, 2012
Hello

This is in regards to purchasing a fixed landline phone (022 33786638) from Reliance and all the troubles that started to follow:

I want to register my complaint that the reliance Infocom salesman mislead customers just to meet their targets. They give half information and as a result the company gets a bad name and leaves the customer dissatisfied

On 28th may I made an inquiry about fixed landline on reliance website. I got a call from Mr. Yoganand (mobile number 08080894867) and he told me about the availability of the landline and helped me fill...
Complaint comments Read comments [2] Complaint category Landline & Home Phone Provider

Reliance Infocomm / Cdma Mobile Service - Circle Change not done from Delhi To Lucknow

User
 amarpalsingh on May 1, 2012
Below Said Chain of Emails self explantory against Reliance CDMA Mobile Services.
**************************************************************************************************************************



Please note today 21st Telephonic reminder given to customer care. Esclation ID is 27625451 at 8:38 PM Customer Care Executdive name is : Krishna.

Regards

Amar Pal Singh
09999647785 / 09990388882




--------------------------------------------------------------------------------
From:...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Infocomm - Number Blocked

User
 worldcup2k7 on Apr 11, 2012
Hi ,


I transferred my Vodafone number 9899321843 to Reliance 2 months back using number portability. And , due to Reilance helpdesk didnt update the database my number got blocked as their database didn't got updated while the payment was already done. Event re-submitting of documents didnt helped. It created problem for me as my social circle got affected, lost my contacts, friends and relatives. The Reliance heldesk sucks , just dont do anything.

Kindly Do the necessary action.

Thanks
Nitin Wadhwa
011-46448810...
Complaint comments Read comments Complaint category Mobile Handsets

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