Reliance Infocomm Customer Care

Reliance Infocomm Customer Care

Reliance Group

Dhirubhai Ambani Knowledge City
Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:+91 22 3037 3333
Fax:+91 22 2762 4213
Satisfactory Rating
0%
Complaints
85
Resolved
0
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Reliance Infocomm related photos (2)

Reliance Infocomm Customer Care related pictures (2)

Reliance Infocomm Complaints & Reviews

Reliance Infocomm - Deposit refund

User
 Mehul Adhvaryu on Sep 1, 2015
Respected Sir, Due to some network issue i have change my network operator from reliance communication to vodafone for my mobile no. 9322211487 I have already deposit with reliance communication since it has launched Rs.2000/- + excess amount they collect from me at the time of MNP. that is final Rs.2154/- as per their confirmation. after so many communication via call & email they are not yet provide me refund against same. as per their policy it can be take around 180 days. But in my case there is already more then 365 days passed. please help me out what is the next step...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm - Balance Deduction

User
 Santosh Kumar Mohanty on Aug 20, 2015
With reference to my earlier complaint which I had reported on 14 aug, I was satisfied with ur solution and thankful also...But today once agin the same problem arised.I dont know what to say, so this time I didn't contact reliance's coustmer service as i knew that I am only going to waste my time.So rather I decided to take help of consumer complaints forum..My no is 9692120735..Looking forward for a quick resolution... Thank u...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm - Balance deduction

User
 Santosh Kumar Mohanty on Aug 14, 2015
I am santosh kumar mohanty using the reliance gsm no 9692120735.yesterday al of a sudden 1 msg came saying Rs 5 had been deducted from my account for some VAS pack.I called the coustmer care and they sugest me to send sms to deactivate the servuce.When i sent the msg " STOP" to 121 1 msg came that i am not subscribe to any VAS.Agaun today also Rs 5 have been deducted from my account for the same reson and again it has been said to me that I can deactivate my service By calling to155223 which i did.But again I am said that no VAS is active on my number...From this I came to an conclusion that reliance...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Infocomm - Recharge Top Up Not Credited

User
 Shantanu Shingate on Aug 14, 2015
Hi i am Mr. Shantanu. My Number is 7666784575. Yesterday at around 8.45 pm i did online top up recharge of Rs. 220 .I got a message on phone and email that RS 220 was debited from my bank.But my account did not got credited of the talk time of rs 230(as stated on reliance communications site (http://www.rcom.co.in).I called on 198 an hour later and an agent told me that i would be credited rs 230 talk time in few mins but after a whole night and day, still i have not got my top up.So i lost rs 220 and did not got the top up recharge.Please resolve my issue fast.Either refund me of Rs.220 or Give...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm - Money deducation from prepaid mobile

User
 santy on Aug 13, 2015
Hi Team, I am totally disturb with reliance services. Money deducted from my pre-paid account. My Mobile no 9022480091 and I am using this number for last 4-5 months. On 27th July 2015 I have recharged my account with Rs 220/- Talk time & Rs, 120/- talk time .I used GPRS after recharging as work internet package was active till 27th July 2015. When we checked our balance on next day it was showing Rs. 0/-. I have tried all the option to convenience customer care / appellate authority but no solution provided by them till date. Once again on dated 31st July 2015 I have recharge of Rs. 110/-...
Complaint comments Read comments [3] Complaint category Telecommunications

Reliance Infocomm - No.activate but after 3 months it was suspended

User
 riturajglobal on Aug 4, 2015
I bought a CDMA sim from reliance.. company... i submitted required document but after 3 month without notice it was suspended... i have advertised that no. My customer is complaining... and my business is suffering... and is not giving proper response ...plz take immediate action....
Complaint comments Read comments [2] Complaint category Telecommunications

Reliance Infocomm - Recharge amount vanished

User
 akm22in on Jul 27, 2015
My no. 9324240014. I had recharged amount of Rs.220/- for Rs.220/- talk time on 17.6.2015. Suddenly 1 week later - balance dropped to zero. Repeated complaints over email and phone - no effect. 3 days later - balance visible. Again, 1 week later, balance dropped to 0. No calls made. Repeated complaints - email & phone - no response. Had to recharge again. Stole my money :(...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Infocomm - Payment already taken no services

User
 ladnitin09 on Jul 18, 2015
No Service for money already taken My name is Nitin Lad, my number is 9920419852, I had taken Reliance iphone zero rental plan from Reliance company in Feb'13, as per plan, I will have to pay emi of Rs3000 to reliance and Reliance will provide my iphone 5s and unlimited data and cellular services for 24 months, i have ported from reliance to airtel, reliance has already taken the whole amount and now they are now providing my a new sim for the remainder of 6-7 months, i am been following up with reliance customer service, have even mailed to Mr Anil Ambani, however no one is replying to my queries...This...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm - My prepaid account balance is not refund

User
 rathin.c85 on Jul 18, 2015
My prepaid account balence not refund.my phone no is 9883658696. I recharge Rs-111 full talk time balence. But it not end the balence full. Relince cut my money. And I will try call customer care no. But they r not responding my phone call. Today I just call customer care and they says not give my balence any more.

Plz take the necessary steps for my balence refund. So I will glad to you.

Thank you
Rathon chatterjee...
Complaint comments Read comments [2] Complaint category Computer Hardware

Reliance Infocomm - Deduction of account balance

User
 sandipan2777 on Jul 10, 2015
Please note that there is wrong deduction of balance from my reliance mobile number of rd 45 . There was net pack activated on my number so it can't be due to it. I have been constantly checking my account so there can't vbe any wrong deduction. I have not made any calls from my number also. So how can there be such deduction. This is not the first time they have done but several other time s also. Think to much customers they are doing and making money like this. Now when we complain they will reply you have done so and so. Is there fair way of doing business?? How can we stop such nuisance and...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Infocomm - termination of landline

User
 amit.ashirwad on Jul 1, 2015
Bhagwandas Agrawal 3, Kameshwar Park Society B/h. Goldcoin Complex Jodhpur char raste, Ahmedabad To, The Reliance ADAG Group Wireless landline department Ahmedabad. Dear Sir, We have given the request for termination of telephone connection PH. 07932940704 vide your request no. 235017465 on dated 01.07.2015 We are not responsible to pay any rent or charges if company is not terminating the connection w.e.f 1.7.2015 We have discontinued the service due to no response from customer care and 3rd class network of reliance, too much voice disturbance. Kindly arrange to refund...
Complaint comments Read comments [2] Complaint category Landline & Home Phone Provider

Reliance Infocomm - No Service for money already taken

User
 ladnitin09@yahoo.co.in on Jun 28, 2015
My name is Nitin Lad, my number is 9920419852, I had taken Reliance iphone zero rental plan from Reliance company in Feb'13, as per plan, I will have to pay emi of Rs3000 to reliance and Reliance will provide my iphone 5s and unlimited data and cellular services for 24 months, i have ported from reliance to airtel, reliance has already taken the whole amount and now they are now providing my a new sim for the remainder of 6-7 months, i am been following up with reliance customer service, have even mailed to Mr Anil Ambani, however no one is replying to my queries.If they don't want to give me a...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm - Payment complen

User
 Sandip malakar on Mar 31, 2015
Dear, Sir/Madam, I am Sandip Malakar, I most be Request To you, I am all ready Paid Reliance LTD, Post Paid GSM Mobile bill Rs. 670.00 Mobile Number 8820123745. Date 19/03/2015, to ITZ CASH CARD LIMITED Through ID ITZIC23374. Unfortunately But NOT Show Payment Status. For Reliance GSM Outlet System & Disconnect Connection.. Please Solve My Problem. Transaction details:- order id- EASY00061946110 Easy ID- PGTR00061946110 Your Regards PG ORDER ID- BITZ3711350285 SANDIP MALAKAR Contact Number -8013746700, 033 2644 4454 Date - 19/03/2015 Time 19.50 PM...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Infocomm - Mobile not work

User
 Turbo Infotech on Feb 4, 2015
Dear Sir, I purchase reliance mobile (model D286) IMEI : RZTHSC141299409 on 26/08/2014.After few day my mobile auto switch off.I have to taken Service Center 2 time but my mobile problem is same. My Contact No: 9724190764...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Infocomm - my no. was not activated after porting

User
 kundan-24 on Jan 20, 2015
My no. 9716743383 was ported from aircel to reliance which was porteD On 17 jan 2015 i was to be provided new sim to activate no. Same day and even Now i hav been Waiting for it my no. Is inactive and i m facing too many Problems . reliance people are continully lying to me which disappoints It looks like my no. Is stolen by reliance....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Infocomm - no customer care number on roaming

User
 airforce2 on Jun 11, 2014
I am unable to contact the customer care number *333 or 198 whenever I am outside the circle. There is no other number provided on the website also. Additionally there is no number provided where I can resolve my problems. In todays fast moving world this is extremely poor service ....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Infocomm - Reliance Infocomm - Non Receipt of Security Deposit - 9322279860 & 7666879860

User
 kabir master on Mar 19, 2014
I am a user of the above 2 numbers from Reliance Infocomm. I have migrated from Post Paid to Prepaid since the past 4 months. Previously I had deposited security deposits with them of Rs. 2000.00 & s. 250.00 Upon migration I was informed that I will receive the cheques via mail in 90 days. As I did not receive these cheques, I have been repeatedly following up with them at Customer service Numbers, who refuse to take a complaint as my calls land up in the pre paid department due to automatic choice of the IVR. They advised me to visit their local Web World office, and they send some internal...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Reliance Infocomm - Low downloading speed

User
 shyam shyam on Mar 4, 2014
Dear sir,

Some day before i purchased iphone 5c with reliance unlimited bundled
offer (my number is 07859893393) for two years . but some days before
2nd of march im facing very trouble for 3G low downloading speed, on my
iphone the always appearing 3G icon but when i m going browsing to
download some thing its to to low and then tested on a particular
software witch is name called ''speedtest" and its available in
iphone APP STORE, and its always showing downloading speed between
10.5 kB/s to 30.4 kB/s its like 2G...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Infocomm - Non receipt of security deposit - 9322279860 & 7666879860

User
 kabir master on Mar 4, 2014
I am a user of the above 2 numbers from Reliance Infocomm. I have migrated from Post Paid to Prepaid since the past 4 months. Previously I had deposited security deposits with them of Rs. 2000.00 & s. 250.00 Upon migration I was informed that I will receive the cheques via mail in 90 days. As I did not receive these cheques, I have been repeatedly following up with them at Customer service Numbers, who refuse to take a complaint as my calls land up in the pre paid department due to automatic choice of the IVR. They advised me to visit their local Web World office, and they send some internal...
Complaint comments Read comments [4] Complaint category Telecommunications

Reliance Infocomm - Company's vendor has damaged my corporation water connection during company's job work

User
 Manoj692103 on Sep 6, 2013
A vendor of reliance inforcomm has damaged my corporation water connection during some job work, Opp Reliance Mart , Garkheda , Auranagabad 431001 There is already jobwork is running in near byt area Vendor Mr. Pawar 9422965667 was contacted and ask to repair the damage but not turned back and not attending any call. Really dificult, surprising , they do there work by damaging water connection by using big drilling machines and Bakc Hoe Loader and they left eveything damaged, Nobody raises the question on there working. Request some one from company to look into the matter, As he may be...
Complaint comments Read comments Complaint category Other

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