Reliance Infocomm Customer Care
Reliance Group
Customer satisfaction rating: 2%
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108
COMPLAINTS

Reliance Infocomm Customer Care

Reliance Group

Address
Dhirubhai Ambani Knowledge City
Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:


Customer satisfaction rating
2%
Complaints
108
Responses
0
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Reliance Infocomm Customer Care related pictures (6)

Reliance Infocomm Complaints & Reviews

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Reliance Infocomm — Wrong charges on my bill

 awanishgolwara on Jul 20, 2016
I am being forced to pay Rs90/- towards ADPAYStrmgMlySubscription for no apparent reason. Please see the attached images for details.

I am fed up with these charges that are being imposed without our knowledge.
I was trying to resolve the 4G data plan that was being forced onto me and tried all options (I tried to contact customer care for last 4 days. But couldn't get any person to talk, only IVR option was available. I also went to Reliance Retail Outlet and they were equally unaware of things and were not supportive either. I also wrote to customercare@relianceada.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — Deduction of amount again [Resolved]

 ipccnaren on Jun 25, 2016
My reliance cell no. Is 9883043619 (Kolkata
Circle). Now i am in gujarat. Yesterday i, e. On 24th june 2016 reliance cell company deduct rs.10 from my main phone balance. Previous my cell phone main balance is rs.72.13 but now it is rs.62.13. I am not use any service for which the balance was deduct. So my humble request to you kindly take action to refund those deducted money. If you want to contact with me via phone, my local phone no. 07043323991.
Kindly take necessary action from your end as early as possible.

Thanking you,
Yours faithfully,
Sourav...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Infocomm — Unwanted vas activation

 tpch on Jun 24, 2016
A vas service was activated without my confirmation and when i asked they tell me to return balance within 24 hour but didn't return.
On next day i asked about it they rudly denied to return, and agter that its about 10 days they aren't receiving my call on 198.
When i call to appellate no. they also not receive my call, they aren't solving the problem
Mobile 7791903764...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Infocomm — Migration to reliance 4g lte from reliance netconnect with same plan is false.

 Adithya Das on Jun 14, 2016
I am a long time reliance netconnect+ wireless broadband user (#9341002422). Recently, as you all know, reliance communications has made it mandatory for all its customers to migrate to 4g as the cdma services would not be available and were sending the invites to all its customers promising that the same plan will continue after migration to 4g.

I am presently under truly unlimited plan of reliance net connect+ paying 999 bucks+ taxes every month in karnataka circle which does not come under any fup restriction. When i spoke to one of the reliance executives via web chat, he spilled...
Complaint comments  Read comments [2]Complaint category Broadband

Reliance Infocomm — Receiving postpaid bill for reliance prepaid number

 Parsoon Kumar on Jun 12, 2016
I have transferred my reliance number 9915660762 from postpaid to prepaid on 12th April 2016. My billing cycle of postpaid number is from 9th to 8th of next month. I have received a bill for full month rental of April 2016 but my number is only for 4days in postpaid so I have to pay only 4 days rental, but reliance send me the full month rental bill. It's not the end today on June 12 I have again received the full month rental bill for May-June billing cycle. But my number is already converted into prepaid on 12th April. Then why reliance sending me postpaid bills. I have mailed regarding the same...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Reliance Infocomm — Adpaystrmg

 sameer arya on Jun 8, 2016
My name is sameer arya : without my concert how could i subscribe to adpaystrmg, monthly 90 rs deducted extra added to my bill. I want my money back other wise i will complaint to consumer court. Almost a half year my 90 rs deducted, i request you to please look into this matter and resolve this issue,
My email id: sameer4999@gmail.com


Sameer arya
9076227660...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — UPC

 zafar1179 on May 17, 2016
I am a customer of reliance cdma from bihar. My mobile no. Is 9631893051. Due to network problem of reliance cdma i want to port my number to another company but porting code is not generating by current operator (Reliance cdma). I have requsted two times for upc by sending sms port 9631893051 to 1900 but still not received upc both times. Plz resolve it as soon as possible....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — 4g services

 dvasvada on May 4, 2016
I am having mobile number 93288 95095 of reliance in gujarat circle. Since last 2 days i am receiving sms for upgradation of 4g services.

I am a subscriber of cdma connection and now company is migrating it's technology from cdma to gsm.

I am having complain that trai has given permission for that?

Is trai has considered general public interest and their hardships which reliance will move from cdma to gsm?

Who will bare expense of changing handsets?

Trai is also equally responsible for this.

Revert immediately...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Reliance Infocomm — Sim card not provided

 Mubin Malek on Apr 26, 2016
I have port my idea sim mo: 9974559121 to reliance cdma in baroda fatehgunj office at 15th april 2016.
Client mobile no : 9974681549
They have port the same number but do not provide my new sim card since last 10 days.
I have called to them last 7 days but they did not receive my calls and abort my calls they does answer my calls.
There are major effect on my business due to this.
I want claim a complaints on this.
I have attach few calls details that he does not received last morning.

Please help me on priority basis.
This is my...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — Reliance cdma (#9325999483) calls barred without notification

 mohitbolia on Apr 19, 2016
Team,

My reliance cdma mobile number is # 9325999483. My number has been deactivated from about a month now for the reason that their was no recharge made for one month or so, though the validity is till 2022.

I called the customer care to understand the scenario, however they kept on updating me that i need to visit reliance store and they will let me know the process for getting it unbarred.

My concern is

1. How can reliance barred my number owing to the reason of no recharge?

2. Why i need to go to the reliance store...
Complaint comments  Read comments [5]Complaint category Mobile Service Providers

Reliance Infocomm — Amt deducted rs 90 by activating vas adpay strong my subs services

 anuy2k on Apr 9, 2016
On 9th april 2016 at 6.38am i got a msg that adpaystrmg mly subs services activated in my mobile. Though i have not subscribed such services. I call on 198 to refund the amt and unsubscibed this services. They say aapke no. Pe subscribed ho haya hai hum kuch nahi kar sakte paisa refund nahi hoga service band kar sakte hai. When i asked him to transfer the call to superior person i want my money back. They put the call on hold then disconnet the call . I frusted with the responce of ur representative.
Just i want to say please refund my money. If not the reply with the detail why then i decide...
Complaint comments  Read comments [5]Complaint category Mobile Service Providers

Reliance Infocomm — Broadband data card no 7428472423 [Resolved]

 vermasn on Apr 4, 2016
Dear Sir,

This is in reference to my data card no 7428472423 under my name Shailendra Nath Verma R/O Kakadev Area, Kanpur for Reliance Broadband Data card connection.

I would like to apprise you that the above said data-card was discontinued in 12-Nov-2014 and the account was closed after paying all outstanding dues (INR 1350/-) till that time. The account was closed by Krishna Communication, Survodaya Nagar, Kanpur and an acknowledgement slip was handed over to me confirming the account closure.

However, even after closing the account, I have received...
Complaint comments  Read comments Complaint category Broadband

Reliance Infocomm — Call history of incoming & outgoing calls

 l k kashyap on Mar 25, 2016
Dear sir,
my self lalit kumar, C-712, Ist floor, Gali No.3, Ganesh Nagar-II, Shakarpur, Delhi-110092.

i want to know call details (cali history of incoming & outgoing calls) of my prepaid no.8287632208.
plz send details on my mail id lalit.kumar9@licindia.com for any communication u can use my no.9891995899.
plz do it fast
tanks
lalit kumar...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Infocomm — Universal porting code

 sonu_saini38 on Mar 17, 2016
Dear Sir,
I 27 February 2016, due to network problem, I had to put the message for porting my Reliance GSM no 9045921779 to go to another mobile operator.Which was to expire on 13 March 2016.But do not use this code I found to date given.So I put a message on 14 March-2016 in morning for re-port.But I did not received porting code I still talk to the customer care I did not received satisfied answer, nor any code.I put porting message on 14 March-2016 in evening and spoke to customer care.But I got a message that you will solve the problem in 2 days. Which has not yet solve....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Infocomm — For wrongly deducted balance

 Geetaaiims on Mar 16, 2016
Sir/ Madam

My self Geeta Kumari & My Reliance No. is 9386626152. I am not using any VAS facility service and not near future. but as per balance notification my account balance deducted Rs10-15 per week regularly. If you are not added back my balance that i move to the consumer forum, because that type of problem facing many-many times.

Generally SMS received " Amount Charged for VAS one97 subscription Rs. 10". dated 16.03.2016, Rs. 5 on 12.03.2016 and Rs 5/ on 09-03.2016
shemaroo stream Rs. 5 on 12.03.2016

What is "one97" ? Please explain it?
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Infocomm — Block my sim card

 Dipashree Ghoshal on Mar 12, 2016
My name is Dipashree Ghoshal from Bally, 56 Block-A Tarka Siddhanta Lane, Pin 711201. My phone has been stolen & The GD No. is 1175. Please block my sim card....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Infocomm — My phone has roaming sign when it is local

 PratibhaJhawar on Feb 15, 2016
Hi my number is 9333121781. I am from maldatown west bengal. I have a !ocal reliance gsm sim for the past many years but now it shows roaming. What should I do...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Reliance Infocomm — Reliance infocom

 maheshbl8 on Jan 21, 2016
I am Mahesh Liningwala from Pune from Mantra Majestica. Hadapsar. I am having combo of net and landline. It's not working since 12 th Jan. 2016. It's found that Dsl server is put in our society and it's rent not paid to society even light bill not paid so, comitee disconnected the dsl. Due to this we are loosing our work. I am informed by your aplet office that it will take 15 - 20 days to resolve. Here I would like to ask you that show the promptness in payable bills by you to concerned departments and give us proper service....
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Infocomm — Uim deactivated from 09-10-2015 (9332126408)

 Shyamal kundu on Oct 12, 2015
I am MNP customer (MTS to RIM CDMA). I ported my MTS no i.e. 9332126408 to RIM CDMA services & my connection activated on 01/10/2015 at RIM CDMA network. From 09/10/2015 my connection deactivated for reason not known to me. I have made repeated complained to Burdwan Reliance Store. But my problem unsolved till date. Please see in this matter urgently as this is my business contact number. Thanking you in anticipation, Shyamal Kundu....
Complaint comments  Read comments [2]Complaint category Telecommunications

Reliance Infocomm — Wifi dongle pro3

 triple1234 on Sep 27, 2015
I have purchased reliance Pro3 wifi dongle on 14.04.2015 with 1year advanced rental for rs.6200. while purchasing i had been told that i will get more than 2mbps speed. but once i started using that, i come to know that speed is not even few kbps. when i raised few complaints with company, they said it will take more than 4 months to resolve the issue. but its been more than 4 months now, nothing happened. Company is not resolving the issues and also not ready to repay my money, after failing to provide committed speed. please help me. my service no. is 9322054535 regards,...
Complaint comments  Read comments [5]Complaint category Internet Services

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