Reliance Infocomm — My prepaid account balance is not refund

Reliance Infocomm — My prepaid account balance is not refund

R rathin.c85 from Kolkata, West Bengal

My prepaid account balence not refund.my phone no is [protected]. I recharge Rs-111 full talk time balence. But it not end the balence full. Relince cut my money. And I will try call customer care no. But they r not responding my phone call. Today I just call customer care and they says not give my balence any more. Plz take the necessary steps for my balence refund. So I will glad to you. Thank you Rathon chatterjee Was this information helpful? No (0) Yes (0)

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Rathon,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Rathon,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications