Reliance Infocomm — Persistent network problem

Address:

201204

I have ported my idea sim to reliance 2 months back having assurance from reliance infocomm representative that i would get proper network at my hometown modinagar. As i do a daily up down from modinagar to my office in noida, so i need proper network at both the places.
Since the day one my reliance services started i am getting no network coverage at my home town. Neither can i call other nor i get any call. That was my primary contact number that i have ported to raliance, i have been loosing too many calls.

I have complained multiple times but i have got no support / resolution.
Now i am totally stucked.

When i tried to port it back to the idea, they said i cannot port back before three months. So would i have to face the same problem for next one month too.

Please provide an assistance on that.