Reliance Infocomm — Wifi dongle pro3 | |||
I have purchased reliance Pro3 wifi dongle on 14.04.2015 with 1year advanced rental for rs.6200. while purchasing i had been told that i will get more than 2mbps speed. but once i started using that, i come to know that speed is not even few kbps. when i raised few complaints with company, they said it will take more than 4 months to resolve the issue. but its been more than 4 months now, nothing happened. Company is not resolving the issues and also not ready to repay my money, after failing to provide committed speed. please help me. my service no. is [protected] regards, Was this information helpful? | |||
5 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
nothing resolved...
call few calls from different executives... got few messages saying will be resolved in few hours... nothing happened...
repenting for choosing this one...
feeling helpless... even to update this complaint it took to 30 mins... but finally decided to use my mobile internet...
call few calls from different executives... got few messages saying will be resolved in few hours... nothing happened...
repenting for choosing this one...
feeling helpless... even to update this complaint it took to 30 mins... but finally decided to use my mobile internet...
anybody listening...please resolve in day or two... or disconnect my connection and return my money
no updates yet..
22%
Complaints
260
Pending
0
Resolved
57
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications