[Resolved] Reliance Jewels — regarding replacement of a diamond ring. | |||
Respected sir, I mr narendra shrivastava bought a diamond ring to gift to my son in law about fifteen days back from your store inpune located atdhole patil road near ruby hall hospital. . Unfortunately he didnt liked it so i bought a new diamond ring from reliance jewels kolkota. Now i wanted to replace this ring with a gold necklace whose cost is much more than the price of a ring. I have been a regular customor of your store sinc last 4 months for my daughter wedding and it was a great expirence . I a not asking for a cash back. I just want you to allow me to replace with agold necklace costing more than the ring. Pleas e consider my request and help me out in this situation since wasting 53 thousand will be a great loss instead i can buy a necklace for my wife for my comming anniversary. Thankng you. Yours faithfully Mr narendra shrivastava Was this information helpful? | |||
Complaint marked as Resolved
Reliance Jewels customer support has been notified about the posted complaint. Verified Support Oct 06, 2015 Reliance Jewels Customer Care's response This complaint has been resolved successfully and in time. Please feel free to send us an email at Customercare.[protected]@zmail.ril.com in case of absolutely any queries.
Verified Support Oct 06, 2015 Reliance Jewels Customer Care's response This complaint has been resolved successfully and in time. Please feel free to send us an email at Customercare.[protected]@zmail.ril.com in case of absolutely any queries.Regards, Team Reliance Jewels | |||
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+91 80 4168 1802
+91 80 4168 1801
+91 141 445 5115
18/35, 11th Main, Jaya Nagar 4th Block, Bangalore, Karnataka, India - 560011
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Kindly inform to you, I purchase a jewelry from relevance jewels jamnagar on 18/12/2017 but I unsatisfied from that product due to i found no any details of diamond on invoice. I want exchanges today same values of 22 carat gold but 10% deducted of diamond value by your manager Paresh soni EP no 50005004 and neglected the exchange the jewelry. I want exchange same values 22 carat gold.What i do next step for exchange.
Please do needful action.
Regards
Sanjay singh
[protected]