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I have the same problem, I purchase a jio router and it works good. but on yesterday itself it acts like 2G. I send email to the giocare and there is system generated mail which is useless.
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+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001