Reliance Jio Infocomm — Injustice by the JCC of Anantnag

Address:Anantnag, Jammu and Kashmir, 192101

Respected sir,
With all regards & reverences, I am here to present my grievance with a heavy heart.
Sir, I am a retailer and am engaged with the business of e-recharge of mobile phones since last 15 years. I am a leading vendor of a huge area and my shop is located on the main road of the Anantnag city.
Sir, I was choosen on merit basis for the distribution of JIO SIM cards after all legal & genuine proceedings and was provided with a Bio-metric equipment by JIO COMMUNICATION CENTRE ANANTNAG against the payment of Rs. 1500/-.
Sir, my POS Id was [protected] and I have distributed 700 SIM cards on bio-metric system in only six days.
Before few days TSM of my area Mr. Gowhar called me on phone and asked for the mobile device on which POS was installed & the bio metric device for some updating of the application. I went to the JIO head office, JCC COMMUNICATIONS Anantnag and they kept my devices and told me to come on the next day. On the fateful day, when I asked them for the devices, Mr. Gowhar, with a sarcastic look, said that it is over. He told me that my POS user id has been blocked and returned my phone, laptop and kept the bio metric device with him. On asking for the reason, he nodded his head. He only said that there is an allegation of taking 100 Rs. From a customer against a JIO Sim card at my shop. He refused to provide me the complete details.
Sir, as you shall be well known about the turmoil and unrest in Kashmir, I have risked my life & property while distributing the JIO SIM cards. My establishment was attacked thrice & I was assaulted once by the protesters & stone pelters during distribution of JIO SIM Crads. I put my life in jeopardy for the benefit of the JIOINFOCOM and the customers & managed to distribute about 700 sim cards in only 6 days.
Sir, ZSM, Mr. Abid had visited my shop twice during these six days when the customers were taking SIM Cards in huge queues & witnessed nothing untoward while distributing the SIM CARDS.
Sir, the blocking of the code has told upon my reputation and I am talking it as an attack on my honour and self respect.
Sir, I am selling sim cards of Bharti Airtel & Vodafone on the bio metric system and have gained a huge respect in all the telecommunication companies operating in our area.
Sir, the allegation against me is totally baseless & a conspiracy of my business rivals and I have became a victim of business rivalism.
Sir, I have previously submitted about 150 CAF’s for offline activation for which I have paid Rs 50/- for each CAF and till date about 45 SIM cards are pending with them because of which the customers are vexing me all the time and the height of injustice is that none of the employees of JCC are attending my phone call and have annoyed me very much.
Sir, therefore I am requesting your intervention in this regard and am looking forward for the due justice from your desk.
Thanking you in anticipation,
Yours faithfully,
Javaid Ahmad wani,
Prop. Javaid Telecom,
Kha Bazar Janglatmandi,
Anantnag,
Ph: [protected].
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