Reliance Jio Infocomm Ltd. — JIO SIM card not activated yet almost 10 days crossed

Address:Mumbai City, Maharashtra
Website:www.jio.com

Hello JIO Team,

This is Ankush Nain, I bought JIO sim card on 26th august 2016 form “Reliance Digital Xpress Mini”
D-175, Maharaja Agarsen Marg, Block C, Kamla Nagar, New Delhi, Delhi 110007

My address: 7/9 2nd floor indra vikas colony, delhi 110009
Mob.- [protected]

Almost 9 days crossed, till now my sim card was not activated, I approached the above mentioned “reliance digital xpress mini stores” many times. But I didn’t receive proper response from them. They are not even considering to check my CAF form Status. I never seen such service from other service providers. Normally sim card will be activated within 4 hours. I understand due to high demand it may take some time. But 8-10 days is not normal. I’m a fan of JIO but due to this service am really frustrated, My main concern is why the reliance retailer not able to check the CAF status or not able help me in this card activation.

I have provided MY JIO SIM card details for your reference. I want it to be activated ASAP. Else help me to get back my address proofs details.

Note: So far i didnt receive any email or communication regarding the sim activation.

Jio no. - [protected]
ICCID -[protected]
IMSI - [protected]

MY NO. [protected]
Thanks and regards

Ankush nain
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Comments

Dear Ankush Nain,

Sincerely regret the inconvenience caused. Please be assured, we will look into it on priority and get in touch with you.

At Your Service,
Reliance Digital
Ankush Nain's [Complaint's author] reply, Sep 8, 2016
I am waiting.. Lets see how fast you guyz are in resolving my complaint !

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