Reliance Jio — Mobile data not working

Sidharth Kumar Thakur

from Ranchi, Jharkhand

Address:	201308
Website:	www.jio.com

Sir my jio number [protected] is experiencing connectivity problems since 26/09/2016. It is unable to connect to internet after i tried to uninstall some of your apps from my lyf ls-4503 handset. I even tried to contact you via your portal 198, 199 as well as 1800 — , but i didn't got a response. No one picked up my call to assist me. I reformatted my phone also but that trick also didn't worked well. Currently, i am getting data connectivity only at sometimes that too at a speed slower than 2g. Please solve this issue. If possible do reply asap.

Note - there is no issue with the calling feature. It is working well.

Thank you.

Yours sincerely,
Sidharth kumar
Contact no - [protected]

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Comments

Amandeep Singh10

from Sangamner, Maharashtra

This is my third time i m going to reliance digital in elante mall after getting token for sim...and they are just giving excuses of server down ...nd they have no sense of talking to the customers...They just behave so rudely lyk we are begging for that sim...No customer satisfactiom at all

Reliance Digital Customer Care's response, Sep 29, 2016

Dear Amandeep,

We are investigating the issue and will keep you updated on the status. Appreciate your patience.

At Your Service,
Reliance Digital

rajdeepbambal

from Nagpur, Maharashtra

Dear sir/m
my jio sim not start 25 day i thing jio network& customer care unit is week
not support properly
...

reliance digital expree change name, anlong express
bye
reliance d/anlong express
gulshan towe rajapeth amravati

SANDEEP BAMBAL

[protected]

Reliance Digital Customer Care's response, Sep 29, 2016

Dear Sandeep,

We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or 1800-88-99999 (From any other operator) and the team will assist you.

At Your Service,
Reliance Digital