Reliance Life Insurance Customer Care
Reliance Life Insurance Company (RLIC)
Customer satisfaction rating: 9%
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500
COMPLAINTS

Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

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Address
9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts



Description
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.

Additional info
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710

Customer satisfaction rating
9%
Complaints
500
Responses
168
Resolved
6
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Reliance Life Insurance related photos (39)

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Reliance Life Insurance Customer Care related pictures (39)

Reliance Life Insurance Complaints & Reviews

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Reliance Life Insurance — Unfair business practice and poor grievance redressal system

 rajeevmayyil on May 23, 2016
Dear Sir,
I have been canvassed for the above policy through online and was offered a very very attractive return by the Executive who have canvassed me for the policy. However, after receiving the policy I found that very less maturity benefit with compared to offered one, and also it has found that the name of the policy which issued was not matching with the offered / applied one. Immediately, I have contacted the Sales Person / Executive (Ms Manisha, Kolkata) and informed her that since the returns are very less and policy also changed I am not interested in the policy and would like...
Complaint comments  Read comments Complaint category Health & Life Insurance

Reliance Life Insurance — Incorrect name,inaccurate information, delayed receipt of policy documents, false signature, Forms with true signature not in documents .

 celineclinton on May 13, 2016
Policy No:52227296
1. The Original Documents were never received till 12.5.20016.
2. Mr Gadde Mohan Babu of Reliance Life Insurance, Himayatnagar, Hyderabad, Telangana, was the agent who provided his wrong nbr.
3. On receiving the copy of the Document it is now seen as wrongly done in the name of Celine V. Lazarus mother of Aaron R. Lazarus.
4. Policy incorrectly done as Reliance Super Money Back Plan.
5. Policy was paid vide cheque by Mrs Christine Lazares for her grandchild Aaron R.Lazarus.
6. Policy was for Aaron R. Lazarus and not a pay back on Celine...
Complaint comments  Read comments [3]Complaint category Insurance

Reliance Life Insurance — Medical policy review

 Rahuljm on May 13, 2016
I rahul gupta and my wife (Mrs. Meenakshi sharma) have taken medical policies from reliance life insurance company. The policy numbers are 50696913 and 50697003 and we regularly paid the premium for the last three years and since the 4th year started in the month of january 2016 and so, we paid the premium along with required documents, forms etc. We are asking for the receipt, whenever we ask for receipt, we get the reply that the process is going on and when we ask your operation manager mr. Ankush through whatsapp, he doesn't reply at all and moreover, he scolds the junior employees that why...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Insurance

 rajanib on May 12, 2016
My name is rajani b., my contact no. 8767722244, i receive call from delhi & they sale policy to me & confirm i have 30 days free look period now want to cancel the policy then they denied, in policy clearly mentioned in purchase policy via distance marketing then you have 30 days grace period, & if i receive call from delhi means it is distance marketing only because i reside at maharashtra, now please check & revert...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Cancellation of policy number - 52566786

 jigneshmehta on May 12, 2016
Respected Sir / Madam,

I was complain to IRDA and Reliance life insurance office for cancelation my insurance policy on 26/04/2016 Policy No. 52566786. I have visited Reliance life insurance office on 26/04/2016. I have submitted cancelation request letter and All Original Documents like (Original insurance policy, My ID proof and Canceled cheque for my saving bank account. he is give me 15 days time period for cancelation my life insurance policy.

Today is 12/05/2016 15 days time is finished today but not any process from his side for cancelation my policy.
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Insurance — Not claiming the insurance policy

 nareshchavan899 on May 6, 2016
Date of the incident:04/04/2016
Client number: amit (8099011135)
My car(Indica taxi) met an accident on above date, and driver has motor cab driving license but not batch number on the driving license when accident took place.As per the rta, if any person has motor cab driving license, he will be eligible to drive the taxi yellow plate vehicle.For claming the insurance the reliance company is asking the batch number and not giving the insurance

From past one month i'm not getting any resolution, please i need justice regarding this matter, please help me out from problem...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance Copamy Ltd — Policy no 51955796

 Dineshdwivedi1 on May 4, 2016
I had a market linked reliance insurance policy no 12092729 which was issue to me on 18-jun-2008 and paid 4 premium of 10000 each. Total investment was 40000/-. In the month of November, 2014 Reliance life Insurance sales Manager Ms. Pooja Handa approached me and suggested
me surrender and re-invest for recovery of losses because surrender value
was Rs 26693 in November, 2014.
Finally I was agreed for one time investment plan policy and paid the surrender value of Rs. 26693.00. But on dated 22 dec-2015 Rs. 26101/- was deduced from my saving bank account and policy is for ten...
Complaint comments  Read comments Complaint category Insurance

Reliance Insurance — Reliance insurance not claiming the policy of automobile

 nareshchavan899 on Apr 26, 2016
My car met an accident on 04-04-2016 and having reliance insurance, but relaince insurance not claiming the policy.
Policy number is 9901952338014367
the reliance insurance manager contact number is :8099011135
the reliance insurance people playing the game and delaying the process, please i request to solve the problem, thanking you...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Reliance Life Insurance — Receipt for premium paid and updating

 Baikuntha Biharipradhan on Apr 14, 2016
Dear sir,


I have paid my insurance premium of rs.6052/- through online payment on 11/04/2016 against my policy no.16855341, but till date I have not received premium paid receipt and also updated in my account.

I request u to kindly send to my Mail ID bbpradhan1977@gmai.com the receipt immediately for claiming u/s 80c and also update the same in my account.

Thanking u.


Regards,


Baikuntha Bihari Pradhan
Policy no.16855341
Mobile no.9937366311...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Surrender of our policies

 acasim on Mar 31, 2016
Sir/madam,
We want to surrender our policies no.50889126 &50889177, named-abhas chandra asim & runam kumari bcz some our domestic liabilities and not satisfied from this policy, at the time of opening Froude agent said some other and after receiving the bond policy was other,
So after three yr I want to close and finally surrender our policy....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Sold more then 2000 insurance policies in goa and cheated in love with so many women's and girls in goa

 Shreyapatil89 on Mar 30, 2016
Mr.Devidas gadekar working with reliance life insurance as territory manager who cheated lots of people in goa last 9-10 years, in reliance life insurance he cheated so many people by given fake polices and eaten money and still working with reliance life insurance company. Currently working in panjim branch at goa. He cheated so many girls and womens in love affairs... He used so many girls and women for sex..

Advice to people : be aware from this men... He looks smart and with his face he easily doing fraud with people. So far last 10 years he sold more then 2000 fraud polices with...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Wrong information provided by adviser- 50944673/50767102- jyothi mishra

 utkarsh29 on Mar 29, 2016
My wife Mrs. Jyothi Mishra purchased two policies (50944673/50767102) from Reliance Life Insurance. (Money Multiplier Plan)

First, We accept that we have not done deep investigation and market analysis before purchasing these policy.

The reliance executives sold us the policy (50944673) to us with many false statements and lured us with high interest in 5 years of terms period.
As per him if we pay 20k yearly EMI till three years, then we will get around 98k on maturity of 5 years.(Description is in the Attachment.)
After two month some other guy called...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Claim settelment

 shivkatap on Mar 26, 2016
My father has taken reliance life money back insurance. 2 months ago he passed away in accident. so we had requested for claim. We got claim cheque which is very less as compare to yearly EMI. None of customer representative provided us right information. Claim settelment is too less as we paid premium. They have branch in solapur in whre employees dont have knowledge about policy and they not providing proper information to us.
policy no-19506679...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Loan against Insurance

 DKDinesh on Mar 18, 2016
My Name :- Dinesh Kumar Dubey Mob:- +91 7827794782

I have revived call for interest free loan, have been promised to get life insurance from Reliance Life Insurance Company Limited then Reliance Finance will give interest free loan of total sum assured, which was promised for Rs. 4, 00, 000.00 if i pay premium per year of Rs.40, 000.00. Due to this I am suffering with Debit of Rs. 50000.00 and paying interest and my worrying about my CIBIL.

I have received my policy document, confirmed my life insurance profile from RLICL website, matching. Now when I am following up...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Policy booked without my acknowledgement.

 kr72022 on Mar 18, 2016
Dear concern
Has irda given the license to reliance life insurance for creating frauds in this country. Are these companies in this country to make people fool and exploit the hard earned money of common people. I am raju kumar a local resident of gaya, bihar. I received a call from an unknown number 7531957906 regarding one of my lapsed policy with hdfc life. I took that policy in the year 2013. The policy somehow got lapsed and i couldn't deposit my instalments on time. Surprisingly all the details of my policy was known to the tele-caller and he suggested that to reactivate the policy...
Complaint comments  Read comments [1]Complaint category Insurance

Relance Insurance — Insuran ke payment jama kay per bond nahi aaya, our 5 lack be nahi daya.

 milind m. sardeshpande on Mar 15, 2016
Sir ji good afternoon mayne reliance insurance me 50000 jama kaya tha per rliance capital ke mer push garg, mr atram daube, h.k.singh ne muze 5lack unake account me jama karane ko kaha tha p-er aj waoh muze payment vapas nahi kar raha hai. reliance capaital ke nam per payment jama kaya. per rezelt kuch nahi aaya. company per vishvs rakah ke to process kaya tha. per mr push garg reliance capital ceo hai yasa kaha ke muzese payment 5 lack laya hai per aj waoh mere contact me nahi hai please request sir ji... polocy custodmer care, head customer care, reliance ko complant kaya hai. reliance capital...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Fraud by luring me through branch code-bran/rli2765/70/od

 Nisi kanta das on Mar 12, 2016
Subject: sr. R.M. Mr. Gourav pandey cheat me worth 2.5 lakh by luring me by branch code bran/rli/2765/70/od

Mr. Gourav pandey(9643803282), priyanka(9990082955), ashis shukla(9643823581), supriya (01166151900)(01166353100), neeraj mishra(8802303448)called me and lured me by the name of branch code from reliancelife insurance company delhi head office, connaught place, barakhamba road.They told me as you have you are our valued customer hence gives this branch code offer to you specially.
They give me odisha branchcode first then jharkhand, bihar and up.The branch codes are bran/rli2765/70/od
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Incorrect nominee name in policy.

 kumar ajoy on Mar 10, 2016
Kindly issue a policy with correct nominee name. As at the original policy the nominee name put by your company was found incorrect. kindly arrange a new policy with correct details, the details given below for your further help.

policy no-52544313.
Client ID - 89374307.
Correct nominee name as = MS. ANJANA SINGH

And the nominee identity proof given as attachment....
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Free look in cancellation policy no. 51907491

 varun4006 on Mar 10, 2016
Dear Sir
I varun verma had applied for a policy on 14/11/2014 for premium amount Rs 15473 Annually. i keep on calling your Advisor Mr Vijay Bhopal ( ADVISOR CODE 20077123 ) and the sales Manager Mr. Aman Khanna. Both your Sales representatives did not respond and now they even don't picked up my calls. because i never received my ORIGINAL BOND EVER. Then on 29/01/2016 i went to your local Amritsar office as about my policy bond. They download one and issued my original policy bond and handover to me . i read all the policy bond and fouvd that the terms and conditions of the policy bond doesn't...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — My policy status

 nr9955 on Mar 9, 2016
I have taken Reliance Incurance Policy No. 70707098, with plan SUPER AUTOMATIC INVST PLAN-RG 7July 2009

Kindly inform the staus of my fund so far paid.

I shall be very thankful if you mail me in nr9955@gmail.com

Thanks you...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

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