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Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:1-800-30008181
 +91 22 3033 8181
Fax:+91 22 3000 2222
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710
 
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Reliance Life Insurance Complaints & Reviews

Reliance Life Insurance - Folio Number : 15674568 Amount not refunded

User
 npremraj on Apr 17, 2015
Company: Reliance Life Insurance Policy Number: 15674568 Surrendered on: 24th of March Till now amount not credited Contact Number: 9600133675 Mai lid: npremg@gmail.com Not a proper response non effective management, no power to even branch managers and branch head....
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - Cheatin & Fraud By reliance Capital & Insurance

User
 momindia on Apr 13, 2015
This Is Complaint Against Sakshi Varma E-Mail- aakash.bma11@gmail.com (As She Told Me She Is Employee Of Reliance Capital, Delhi Office) Cell Number 07840008182. (Several Calles From This Number) Last 20 Days Before She Committed Me To Sending Detail Mail Regarding Reliance Capital & Her Assurance For Reliance Loan But She Failing To Send Me All Details. As Per Committed Several Times From Her Above Cell Number. 5 Days Before Some One Name Balraj Sahani Cell Number 09212026272 Called On Behalf Of Her & Reliance Capital & Told Me My Loan (My) File Is With Him & My Loan Documents Will...
Complaint comments Read comments [1] Complaint category Loans

Reliance Life Insurance - loan requested -but not received

User
 Gopal Mahendran on Apr 9, 2015
Dear Sir, I have applied for loan against policy on 20.03.2015, due to medical reasons. My loan request no.SR 1503340655.my policy no:10004346. name :G.Mahendran.(requested at ARCOT BRANCH, VELLORE DT, TAMILNADU) I have not received the loan amount.please process the at the earliest. please tell us when i can get the loan amount. with regards, g.mahendran...
Complaint comments Read comments [1] Complaint category Loans

Reliance Life Insurance - FRAUD DONE BY CO

User
 PRAVEEN KUMAR SAINI on Mar 25, 2015
hI Last year reliance give me a policy of Rs.50000/- and commitment to me for give loan of Rs. 500000/- lac but after take money from me till time they have not make any loan many neither return my premium money regarding this i have many time contct to reliance head office but they have not give reply...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - complaint about wrong information

User
 raja cyber on Mar 25, 2015
My self Rajendra Nanda S/O Late Devi Prasad Nanda live in Mahatma Gandhi Ward No. 4 Churaman Ghat ayodhya Basti Mandla (M.P.) I Have policy named "Reliance's Guaranteed Money Back" of amount - 1. 32500 rs.contract no.- 51622597 2.1, 00, 000 rs.contract no.- 51650209 3. 75, 600 rs. contract no.- 51708393. Also I have 7 policies in Bhartiya AXA of total amount 9, 11, 900rs. The wrong information about these all policies given to me by the Avinash Khurana, M.No. 08285461604 and Avinash Pathak Mob.No. 09873346491.. So i want to cancel all policies and want all my money back. Thank you....
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Fraud by reliance Life Insurance Agent

User
 anil panghal on Mar 23, 2015
I got a call from Reliance life insurance executive Mr. Sanjay Sharma & he told me that on your existing LIC policy, you are not getting the bonuses & we will help you in getting those bonuses. In lieu of that you need to purchase reliance policy of 25000/- & we will help you in closing your LIC policy & you will get around 1, 31, 000/- bonus from that policy. He said, we are doing fund management on your policy & you will get agent discount on this 25, 000 Rs. policy because of direct dealing to company. So, I bought insurance policy Guaranteed money back policy of 25, 000 Rs. from reliance life...
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - non receipt of payment

User
 kekhriezetuo solo on Mar 11, 2015
my name is Kekhriezetuo Solo from Kohima Nagaland. i applied for a reliance policy through an agent and i have paid three instalments for three consecutive years. but after that the agent disappeared and i could not made any further payments. my policy no is 14930248. in the month of Jan'2015 i got a message that payment for Rs.11203.61 has been processed thru chq no 753138 and dispatched thru SMG vide POD No 843949. but till date i hav'n got my payment....
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

Reliance Life Insurance - Required Receipt and Release the excess payment

User
 asrk on Mar 5, 2015
My policy number - 10016913, Client ID No. - 00032742 and my DOB - 25/02/1974. I had paid my premium on 06/3/2015 through online. The premium is actually due in 28th March, 2015. By mistake I have paid 2 times for an amount of Rs.9120/- each. Kindly arrange payment for excess amount. Please send receipt immediately. My E-Mail add - asrkakella1@gmail.com...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - cancellation of wrong reliance life policy

User
 priyambada tomar on Feb 27, 2015
i have taken a reliance life insurance policy by fake call & wrong insured by dated 31.10.13 but till dated i don't have received any policy bond or any receipt by company. i am so frustrated that nobody listen to my thing in reliance company. that's why we want to refund or cancelled my policy as soon as possible. kindly help me. my contact no. 8871374970...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Insurance Fraud

User
 Abhishek Gala on Feb 27, 2015
Reliance Life Insurance is Undoubtedly the biggest fraud and scam company on this planet...Some reliance guy call you and offers you reliance membership card on which you get 30% discount on all reliance products i.e. Electricity bill, reliance fresh, etc. all you need to do is purchase a policy of 50000...post that a complete consortium is run to fool you...Following are the steps1. The policy goes to IRDA for verification2. IRDA person calls you, he has all your details and calls for verification3. Along with verification he starts telling you that with this policy you are eligible for cash back...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - NOT INTIMATING ANYTHING ABOUT MY POLICY

User
 njs7 on Feb 9, 2015
I had taken policy no 10668829 under client id 01469909 with coverage of 22 lac. Mandatory period to pay premium was @ Rs one lac per year for 3 years from 18 may 2007. I have paid 5 lac up to may 2011 continuously for 5 years but I am not being provided with statements etc in spite of repeated requests.All telephonic calls are not replied properly. My email ID is njs7@hotmail.com but they just inform me by SMS that statement has been sent at nrs7@hotmail.com.They are doing it intentionally.Direct them to give me statement n send rep to explain the issue....
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - full payment not received

User
 anil3839 on Feb 9, 2015
Dear Sir/madam, My Name is U Anil Kumar I am working in Reliance life insurance company Pvt ltd My joing date is 1503-2014 is registen date is 05-01-2015 My EPF A/c MH/BAN/48439/94749 this is my number Total EPF amount will Employee share Rs-3049/-, Employer share Rs-933/-, Pension Fund Rs-2116/- Total Amount Rs-6098/- last two days back my credit pf amount Rs-3070/- Pending amount Rs-3028/- So please slove this problem...
Complaint comments Read comments Complaint category Insurance

Reliance Life Insurance - Forced closed money not received for 150 Plus days

User
 hsegnil on Jan 24, 2015
Hi Team, My plocicy number is 14247516, and my name is KISHOR PARVEEN, My policy has been forced closed due to non payment (reson for the same has been explained below), now my concer here is I am unable to get my forced closed amountof (INR 9434) as the name in your lic record is KISHORE PARVEEN instead KISHOR PARVEEN but all the id proof and the address proof has the name KISHOR PARVEEN only in your LIC record there is a mismatch. Due to this mismatch im unable to get the money. When contacted customer care and branch, they are asking me to change my name to the name as in your LIC...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - wrong promises & harrassment & Agent Missing

User
 Abhas Malhotra on Jan 19, 2015
Dear Team, I had bought a Money back guarantee schema where i had to give Rs 5, 00, 000/- for 10 years and would get Rs 9, 40, 000/- after 15 years, as sold by the agent, however when i did not get any documents after payment i contacted the cust care dept and they said that the scheme is different that the promised, i asked them to cancel the same immediately, I have still not received any documents nd they are not returning the money, I tried calling Nitin Jain who was the agent who sold me the policy. He has gone underground. Please find him for me, I would like to press charges for Rs 5, 00,...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Cheating In Name of Loan

User
 Aniruddhya Hazra on Jan 12, 2015
Sir, 1) I got a phone call from a number - +91 9851298817 on first week of November, 2014 regarding issuing me business loan. I have a software consultancy business at Kalyani, Nadia, West Bengal. 2) He told his name is Ajay Roy from Bajaj Finance loan department. 3) He told me to do the life insurance with Reliance. I did it as he suggested to do the "Reliance's Guaranteed Money Back" policy. Premium was of Rs.99, 899/- Yearly. I paid it by cheque of my SBI savings bank account to Reliance. 4) He assured me the loan will be issued within 30 days after the reliance bond...
Complaint comments Read comments [3] Complaint category Loans

Reliance Life Insurance - Fraud policy done through GBIC & Reliance

User
 chandpe on Jan 12, 2015
Dear Sir, Please note that I got a from your office in 1st week of October 2014 name said by Mrs. Shweta Singhania (Delhi Ofc.) with mob. no. 7836905551. She asked me about my policy going on in LIC agent work weather my agent is properly guiding me or not. Then she told me that I have a bonus amount of apprx. 1.6 lakh rupees. Then Shweta no. was going off & Mrs. Divya Sharma from your office called me with mob. no. 8285191468. She gave me the way how I can get this bonus money from LIC. She said there must be some other policy no, you must have by which my LIC agent code will remove. Then Mr....
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - Regarding Agent Complain & Policy Cancellation

User
 kamalahasanperumal on Jan 3, 2015
To: The Manager, Reliance Life Insurance Co. Ltd, Respected sir/madam, Sub: Regarding Agent Complain & Policy Cancellation. I took the policy in reliance company throw AB agent. As discussed with agent, they explained about policy Guarantee money Back. I asked about short term policy, they give 7yrs & 15yrs plan, In that I select 7yrs plan.I don’t know 7yrs plan is there or not in reliance, but they give Details about 7yrs plan also, so that I selected 7yrs plan. And paid the amount Rs.12, 500 for 6months (half yearly payment).But I received the document as 15yrs plan,...
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - Fraud policy done through GBIC

User
 chanderprakash12 on Dec 31, 2014
Dear Sir, Please note that I got a from your office in 1st week of October 2014 name said by Mrs. Shweta Singhania (Delhi Ofc.) with mob. no. 7836905551. She asked me about my policy going on in LIC agent work weather my agent is properly guiding me or not. Then she told me that I have a bonus amount of apprx. 1.6 lakh rupees. Then Shweta no. was going off & Mrs. Divya Sharma from your office called me with mob. no. 8285191468. She gave me the way how I can get this bonus money from LIC. She said there must be some other policy no, you must have by which my LIC agent code will remove. Then...
Complaint comments Read comments [3] Complaint category Insurance

Reliance Life Insurance - KNOW ABOUT MY POLICY

User
 sufiaahmadkhan on Dec 25, 2014
I HAVE TAKEN ONE POLICY FROM YOUR AGENT SINCE HE WAS NOT TO FULL FILL THE COMIMENTS I STOPED TO PAY NEXT PREMIUMS. MY POLICY NO.19955098, RS.30000/- SOME BODY CALLED ME FROM YOUR DELHI OFFICE INFORMING ME, THAT MY AGENTS WANT TO TAKE OUT MONY BECAUSE IT WAS INVESTED BY COMPANY IN SOME FUNDS PERSENT AMMOUNT IN RS.140380.20. COMPLAINT FILE NO.IMC00012L APPLICATION NO.D 3954337. HE TOLD ME TO OPEN SOME FUND RELEASING ACCOUNT WITH RS.15750/- MY QUSTION IS IT FACT OR FROUD WHAT IS POSITION OF MY FUNDS, IS IT ACTIVE OR DEAD++++++++++++++++++++++++++++++++++...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Mis-selling of policies no 51162518 & 51172560

User
 rks283ae on Dec 9, 2014
Dear sir Iam very sorry to say that Inspite of so many reminders no one has the courtesy to resolve my Grievance. I want to bring your kind notice that I am victim of mis selling of policies by Reliance Life Insurance company by their representatives or associates who are working like aging of fraudulent people who are making phone calls & claiming that after taking policy from Reliance Life Insurance they will ensure getting my all money back with interest and bonus.One year had already passed but passed nothing had been given to me in written format inspite of my repeated requests, only...
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