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Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:1-800-30008181
 +91 22 3033 8181
Fax:+91 22 3000 2222
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710
 
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Reliance Life Insurance Complaints & Reviews

Reliance Life Insurance - Forced closed money not received for 150 Plus days

User
 hsegnil on Jan 24, 2015
Hi Team, My plocicy number is 14247516, and my name is KISHOR PARVEEN, My policy has been forced closed due to non payment (reson for the same has been explained below), now my concer here is I am unable to get my forced closed amountof (INR 9434) as the name in your lic record is KISHORE PARVEEN instead KISHOR PARVEEN but all the id proof and the address proof has the name KISHOR PARVEEN only in your LIC record there is a mismatch. Due to this mismatch im unable to get the money. When contacted customer care and branch, they are asking me to change my name to the name as in your LIC...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - wrong promises & harrassment & Agent Missing

User
 Abhas Malhotra on Jan 19, 2015
Dear Team, I had bought a Money back guarantee schema where i had to give Rs 5, 00, 000/- for 10 years and would get Rs 9, 40, 000/- after 15 years, as sold by the agent, however when i did not get any documents after payment i contacted the cust care dept and they said that the scheme is different that the promised, i asked them to cancel the same immediately, I have still not received any documents nd they are not returning the money, I tried calling Nitin Jain who was the agent who sold me the policy. He has gone underground. Please find him for me, I would like to press charges for Rs 5, 00,...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Cheating In Name of Loan

User
 Aniruddhya Hazra on Jan 12, 2015
Sir, 1) I got a phone call from a number - +91 9851298817 on first week of November, 2014 regarding issuing me business loan. I have a software consultancy business at Kalyani, Nadia, West Bengal. 2) He told his name is Ajay Roy from Bajaj Finance loan department. 3) He told me to do the life insurance with Reliance. I did it as he suggested to do the "Reliance's Guaranteed Money Back" policy. Premium was of Rs.99, 899/- Yearly. I paid it by cheque of my SBI savings bank account to Reliance. 4) He assured me the loan will be issued within 30 days after the reliance bond...
Complaint comments Read comments [3] Complaint category Loans

Reliance Life Insurance - Fraud policy done through GBIC & Reliance

User
 chandpe on Jan 12, 2015
Dear Sir, Please note that I got a from your office in 1st week of October 2014 name said by Mrs. Shweta Singhania (Delhi Ofc.) with mob. no. 7836905551. She asked me about my policy going on in LIC agent work weather my agent is properly guiding me or not. Then she told me that I have a bonus amount of apprx. 1.6 lakh rupees. Then Shweta no. was going off & Mrs. Divya Sharma from your office called me with mob. no. 8285191468. She gave me the way how I can get this bonus money from LIC. She said there must be some other policy no, you must have by which my LIC agent code will remove. Then Mr....
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - Regarding Agent Complain & Policy Cancellation

User
 kamalahasanperumal on Jan 3, 2015
To: The Manager, Reliance Life Insurance Co. Ltd, Respected sir/madam, Sub: Regarding Agent Complain & Policy Cancellation. I took the policy in reliance company throw AB agent. As discussed with agent, they explained about policy Guarantee money Back. I asked about short term policy, they give 7yrs & 15yrs plan, In that I select 7yrs plan.I don’t know 7yrs plan is there or not in reliance, but they give Details about 7yrs plan also, so that I selected 7yrs plan. And paid the amount Rs.12, 500 for 6months (half yearly payment).But I received the document as 15yrs plan,...
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - Fraud policy done through GBIC

User
 chanderprakash12 on Dec 31, 2014
Dear Sir, Please note that I got a from your office in 1st week of October 2014 name said by Mrs. Shweta Singhania (Delhi Ofc.) with mob. no. 7836905551. She asked me about my policy going on in LIC agent work weather my agent is properly guiding me or not. Then she told me that I have a bonus amount of apprx. 1.6 lakh rupees. Then Shweta no. was going off & Mrs. Divya Sharma from your office called me with mob. no. 8285191468. She gave me the way how I can get this bonus money from LIC. She said there must be some other policy no, you must have by which my LIC agent code will remove. Then...
Complaint comments Read comments [3] Complaint category Insurance

Reliance Life Insurance - KNOW ABOUT MY POLICY

User
 sufiaahmadkhan on Dec 25, 2014
I HAVE TAKEN ONE POLICY FROM YOUR AGENT SINCE HE WAS NOT TO FULL FILL THE COMIMENTS I STOPED TO PAY NEXT PREMIUMS. MY POLICY NO.19955098, RS.30000/- SOME BODY CALLED ME FROM YOUR DELHI OFFICE INFORMING ME, THAT MY AGENTS WANT TO TAKE OUT MONY BECAUSE IT WAS INVESTED BY COMPANY IN SOME FUNDS PERSENT AMMOUNT IN RS.140380.20. COMPLAINT FILE NO.IMC00012L APPLICATION NO.D 3954337. HE TOLD ME TO OPEN SOME FUND RELEASING ACCOUNT WITH RS.15750/- MY QUSTION IS IT FACT OR FROUD WHAT IS POSITION OF MY FUNDS, IS IT ACTIVE OR DEAD++++++++++++++++++++++++++++++++++...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Mis-selling of policies no 51162518 & 51172560

User
 rks283ae on Dec 9, 2014
Dear sir Iam very sorry to say that Inspite of so many reminders no one has the courtesy to resolve my Grievance. I want to bring your kind notice that I am victim of mis selling of policies by Reliance Life Insurance company by their representatives or associates who are working like aging of fraudulent people who are making phone calls & claiming that after taking policy from Reliance Life Insurance they will ensure getting my all money back with interest and bonus.One year had already passed but passed nothing had been given to me in written format inspite of my repeated requests, only...
Complaint comments Read comments Complaint category Insurance

Reliance Life Insurance - ONLINE PAID PREMIUM NOT SHOWING ON STATUS

User
 RADHAKRISHNA PRASAD on Nov 17, 2014
I AM RENU DEVI YOUR POLICY NUMBER 15572677, CLIENT ID 72251423 DEPOSITED MY PREMIUM DUEDATE 12 NOV 2014 ON 16 NOV 2014 ONLINE BUT STATUS DOESNOT SHOW ON YOUR SERVICE.IT WRITES DUES TILL NOW.AN AMOUNT OF Rs.5000-/-HAS BEEN DEBITED FROM MY CANARA BANK A/C NUMBER 0376101072100.PLEASE SEND CONFIRMATION REPORT ....
Complaint comments Read comments [1] Complaint category Other

Reliance Life Insurance - Fraud of 16 paise and lapsed my policy

User
 nandkishorgokhe on Nov 5, 2014
I have policy with reliance my policy number is ****0734 and I am holding this policy from last 2 years. In these 2 years I have suffered like hell from Reliance and now in the month of Sept I paid them through HDFC credit card(smart pay) for installment of 2180.16 and as per their records they received 2180.00 so they not made money affected on my account and so that Oct they have not raised request to bank for installment and R-Life lapsed my policy. When I called them they told me that they have not received 16 Paise so they have not received complete payment and lapsed my policy so they asked...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Death claim of Raman Ali

User
 JOYGUN NESSA on Oct 2, 2014
Sir
Please issue a death claim of raman ali, vill - dakhin debosthan, p/o- debosthan bazar, dist -nagaon (Assam) against policy no- 50866930
Date of death - 14-06-2013.
Case submit 22-07-2013 reliance insurance office
Commitment timing insurance claim settelment with in 45 days
So claim case is very late till date
Pl. Provide me death claim benefit immediately
Thanking you
Nominee
Joygun nessa...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Fooled by the company's agents

User
 Ramesh Ramchandran on Sep 27, 2014
I got a call in the month of May 14 that a policy which promises an interest free loan on it has been launched by Reliance Life insurance co. ltd and the scheme is a limited one for which i need to take immediate action. I was told that if i pay Rs. 50, 000 as premium per year for their super money back policy, i get an interest free loan of 10 Lakhs which has to be repaid within 15 year period on a monthly basis . I was in desperate need of funds, but i did not have this 50, 000 to initially fund for the premium . So i asked them for a policy with 30, 000 as the premium for a 6 lakhs of loan which...
Complaint comments Read comments [3] Complaint category Insurance

Reliance Life Insurance - Fake promises need to surrender immediately

User
 Bhavikjain09 on Sep 26, 2014
Myself Bhavik Jain I got a policy from some realiance agent whatever he Said all fake all bullshit all just selling the policy for commisiom I have alredy made a complaint please I need my money on urgent basis . Details below Bhavik Jain Policy no 51475647 Phone no 9818008251...
Complaint comments Read comments [3] Complaint category Insurance

Reliance Life Insurance - policy surrender reg

User
 PRAKASH KUMAR R on Sep 23, 2014
sir, i am Mr.Ranesh.R from coimbatore.i login reliance guarantee money back plan rs.21000/.still date insurance bond not received.so i don't need any bond or policy.so please surrender the insurance immediately.i contacted your reliance office yesterday, but not response.This policy you are not closed or surrender, i will go the consumer court, so please surrender this policy.policey details mentioned below:

Customer Name : Mr.Ramesh.R

Policy Number : 51752002

Date of Birth : 02.06.1980

Contact No : 9489216563 / 8807304335
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - amt. deducted but policy not received(M0092845)

User
 antilsunil on Sep 22, 2014
Dear Sir/Madam My self Sunil Kumar Antil from Sonipat Haryana.Sir i have many time discussing on tellyphonic to Mr. Deepak & Mr. Raj on this number 07840081178 and 02230002500 about my online police complaint.But still i am waiting for my policy confirmation or my refund amt.Sir i was interested in Reliance policy of life insurance 1 crore.For this policy payble amt. is 7056. On dated 19/9/14 i have got a call from rlife on my phone 9050838870 form Gurgoan 911243372300, 07840081178.Mr. Deepak tell me about reliance life insurence 1 crore and fill up my all online form. After complition of my...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Need yourhelp to get my money back

User
 Shilpi_mgm on Sep 20, 2014
Hi, I have taken Kotak wealth Insurance policy 02162934 for 1 Lac. And based on that i got a call from IRDA center explaining that the commission involved for above said policy, They suggested me that i could get this commission/bonus in place of Agent as for the company giving commission/bonus to any party is fine. To get the commission back they said that i have to purchase a new policy "Reliance Life insurance MONEY Multiplier Plan" (Client ID -82574837, Contract No - 19932253) of rs 46935/- After 45days I will get that commission MONEY back and after that i could close this Reliance...
Complaint comments Read comments [3] Complaint category Insurance

Reliance Life Insurance - Premium Receipt

User
 bhombal on Sep 17, 2014
Dear Sir, I have paid my insurance premium of Rs 1500/- through bank ECS against my policy no 51156706.My name is Sujit Kumar Nandi, Date of Birth 28-03-1963. I called your customer care about 15 days back and promised me my premium received will be send within 48 hours and docket no for complaining - 1409258706, but Till date I have not received premium paid receipt please arrange to send as early as possible Thanks and best regards Mr Sujit Kumar Nandi Email.: nandisujit@gmail.com Mob No +919433455329...
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - Statment for Reliance Policies given in the Complaint details not receiving

User
 h2366 on Sep 15, 2014
1. Reliance Super Automatic Investment Plan (Regular)-Relife Life Insurance Hemlata Singh Contract No. Policy Holder-14658340 (Client ID 70366681). 2. Reliance Life Highest NAV Gurantee Plan (Regular)-Relife Lifr Insurance Hemlata Singh Contract No. Policy Holder-16931908 (Client ID 70366681) 3. Reliance Super Golden Plan (Regular) Gulab Singh Contract No. Policy Holder-15241207 (Client ID - 71590597) I am not receiving any statement for above three policies. I am not aware how these policies are performing and presently how many units are there for these policies. Please...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Bond cancellation

User
 madhureddy123 on Sep 13, 2014
Sir,
i surrender of given bond to jeedimetla hyderabad branch through registered post on 13/8/2014 with letter . i got acknowledgement also. but it takes arround 1month time still i cant get any response.
so please take action and settle my amount as early as possible.

POLICY HOLDER : Y MADHU SUDHAN REDDY
DOB: 09/06/1974
ADDRESS: 3/27, B.S.PETA,
GUDUR, NELLORE-(D.T.)
Policy Number: 88485011 Money back Policy...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Signature in the policy document tampered

User
 navneet_one on Sep 9, 2014
I have taken policy Money guarantee Plan in 2013 and paid two premium and the police number is 51045735. Today I have checked the Policy documents and I found that the Signature in the all where was tampered by Adviser. Everywhere signature was changed. I was shocked to see this. This is crime and forgery done by advisor....
Complaint comments Read comments [1] Complaint category Insurance

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