Reliance Life Insurance Customer Care
Reliance Life Insurance Company (RLIC)
Customer satisfaction rating: 9%
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513
COMPLAINTS

Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

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Address
9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts



Description
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.

Additional info
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710

Customer satisfaction rating
9%
Complaints
513
Pending
168
Resolved
6
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Reliance Life Insurance related photos (42)

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Reliance Life Insurance Customer Care related pictures (42)

Reliance Life Insurance Complaints & Reviews

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Reliance Life Insurance — Life insurance fraud

 Akash17 on Jul 14, 2016
I had my policy done with ur company
I paid amount
N the fraud is done by ur policy advisor
I had somewhere around 28 policies
N not even a single penny is given back to me

No one is responding to our vows
Please look into the matter i have great loss in lacs..

I have already complaint many time but no further actions are done

Help me or tell me a way out...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Without information final cheque has been sent to my address

 Rajeev Kishore on Jul 6, 2016
Dear Sir,

I have policy and client ID number 03487214 and policy no is 11611968. Policy Term is for 10 years . Started on 29/02/2008. I regularly paid three years post that I didn't pay but I was regularly see the policy fund details through reliance site. Today on checking the site found that all policy details and fund information has been removed and at the same time I call to customer care. Customer Care person informed me that your policy was not active from long time due to that reason it has closed and final reimbursement has been send to your home address and it is send on...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Complaint

 Amar Singh KUshwaha on Jul 5, 2016
Sir
Maine apni wife mamta kushwaha ke name ek policy liya tha jiska policy no. 19263269 hai. Wife ki death novenber 14 me ho gayi thi. Maine death claim october 2015 me death claim kiya tha. Abhi tak mujhe paisa nhi mila. Jabki maine branch ghatampur me sare documents diye the.branch me pata karne pr bataya gya ki aapki check waapas ho aayi hai.dubara reqest lagane ke liye maine 2 bar poore documents diye. Lekin Suneet ji ne meri reqest nhi lagayi.
Sir nine month hone ke baad bhi mujhe paida nhi mila. Jabki LIC ka death claim mujhe 41 din me mil gya tha.Suneet ji kahte hai ki tumhe...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Premium receipt updation or send my address for the policy no.-17358197 (2016-20170

 arindam1986 on Jun 24, 2016
Sir/madam,
I have paid my premium amount rs 10000/- against my olicy no.-17358197 on 24-06-2016 through online payment. The transaction id is-6504115.

But till now premium payment reciept is not available on the website. So please you take a neccessary action to update and sent my address the pemium payment reciept of plicy no.-17358197 (2016-2017).

From
Mousumi rani sardar
Mob.-9153048561
Email-arindamshakhari@gmail.com
Vill+p. O.-barunda,
P. S.-bagnan
Dist.-howrah,
West bengal
Pin-743251...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Harassment that i am going through in the name of 'legal heir certificate' (policy number - 16904624)

 saurav.agrl on Jun 20, 2016
This is in reference to do with the harassment that has been caused by reliance life insurance to myself and my family since last 6 months. We are a family who had unfortunately bought a life insurance (Policy number – 16904624) from reliance life in the year 2010. My father (Pradeep kumar bansal, the proposer) who had done the life insurance for me – mr. Roshan kumar bansal - passed away this year. Since he was the sole person responsible for taking care of the family, we are no longer in a position to pay the premium amount required for my policy every year. I have requested reliance life...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Policy bond # 18702410

 ashok k. srivastva on Jun 17, 2016
Mr. K.N. Pandey representative of broker code # 21197245 of Reliance Insurance co. assured me for tour package (verbal)with Insurance policy purchase on 10th, Mar’ 2010, on their assurance I purchased policy no 18702410 for Rs.30, 000 on 10th, Mar’ 2010 after that I asked with them about tour package they asked tour package will come along with policy bond but it was bad luck policy bond came but without tour package. This matter I forwarded to Reliance Insurance co. about that package and requested to Clarify with that broker’s representative but Reliance Insurance co. neither asked anything...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance Company

 Subhash Dixit on Jun 16, 2016
श्रीमान जी मेरी पालिसी जिसका नंबर 12261670 है, जो मेरे द्वरा दिनांक 22/07/2008 को खुलवाई गयी थी, जब मै पालिसी सरेंडर करने हेतु Reliance Life Insurance कार्यालय जो गजानंद काम्प्लेक्स सीतापुर में स्थित है में गयी, वहा मुझे बताया गया, की आपकी पालिसी का भुगतान मु०...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Reliance life insurance policy

 11dimple on Jun 13, 2016
I've been a victim of loan against reliance life insurance policy. An amount of rs.200000/- is invested with reliance life insurance on the commitment of loan. No loan is received and now i humbly request you to cancel the policy and refund the money back.
I belong to a very lower middle class and an amount of rs.200000/- means a lot to me.
Reliance is a big shot. I request reliance to release my amount at earliest.

I'm ready to share all the details of fraud case whenever required.
Please assist....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Mis selling and wrong communication policy number 52462233

 nirmala bhawsar on Jun 12, 2016
This is nirmala bhawsar my policy no. 52462233 i take a one policy at your company reliance life insurance company from indore my adviser will be say this policy is a one time policy but i got the information this policy is a regular policy 15 yrs. My adviser misselling this policy. Very long time i not got my policy schedule. But i given the presser my adviser i got my policy documentation 2 jun 2016. I read my policy i know policy this policy is mis selling me my agent is mis communication with me. Tihs policy take the mobile is wrong. No given any company information. Adviser will be received...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Victim by natural adverse calamities - unable to renew the life insurance policies on due date due to heavy flood - december-2015 at chennai

 vpcs on Jun 12, 2016
Dear sir,
I am deeply concerned to inform that our family was at heavy financial losses due to heavy flood at pallikkaranai (Plot no:115, snr flats (Parking+2floors), 6th main road, ramngar south extension - great chennai during december1&2 2015 and flood raised at 10.00 pm up to 8 feet from the ground and water entered in to the cars engines on the parking area as such properties were lost and 3 nos commercial vehicles are still at stake in workshop, could not recovered. I am unable to pay the polices at due renewal dates due to heavy loss in business
Hence i am making this kind...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Reliance tower fraud and forced sell the policy

 pankaj chauhan1612 on Jun 9, 2016
Respected sir
mera nam pankaj chauhan hai.muze janvari 2016 me ek no 8447053046(nisha) aur 8882292756(gouraw) se call ayi, reliance tower department aisa unhone kaha.vo logo ne muze mere ghar per reliance tower lagane ki offer di, unhone kaha, ki regular tower ke liye 25000 aur heavy duty tower ke liye 40000/- ammount ki policy kholni hogi, maine unse kaha ki, policy kholne ki jarurat complesery hai kya, unhone muze kaha ki, tower intallation ke liye NOC chahiye hoga jo ki policy kholne ke bad policy number dena hoga, ek bar NOC banane ke bad apki policy hum cancel karwa denge, aur 10 se15...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Reliance life insurance policy number *****392

 sankalp.taurus on Jun 8, 2016
Ref: reliance life insurance policy number *392

Policy assures life of my mother (Senior citizen) and i am the nominee, sum assured for policy was 100000/-inr and premiums were always paid in timely manner since its start 2011 (I have all the reciepts).

Recently i raised a concern for change of salutation and gender which was wrong in there database (Fault from reliance's end), to our surprise now i see sum assured is reduced to 50000/- without any letter/ notification to us and that's not enough as per reliance, policy is in paid up status even though i have paid the...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Insurance premium not collecting by employee

 deepakkhandelwal301001 on Jun 3, 2016
Dear Sir/Mam,
Each & every year I am to submit my premium at my self . I am not getting proper services and response from your team. Are they not responsible for the payment collection from the customer. I went to Axix bank but your software was not taking premium submission and finally I made a call to customer care by dated 03/06/2016 from my registered mobile no - 9910203948. He cleared me if Axix Bank is unable to get it done, he can't do anything for me but yes I can make payment online. I tried it also 7 time but its not working. Each and everywhere some problem is there and I thinks...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Unfair business practice and poor grievance redressal system

 rajeevmayyil on May 23, 2016
Dear Sir,
I have been canvassed for the above policy through online and was offered a very very attractive return by the Executive who have canvassed me for the policy. However, after receiving the policy I found that very less maturity benefit with compared to offered one, and also it has found that the name of the policy which issued was not matching with the offered / applied one. Immediately, I have contacted the Sales Person / Executive (Ms Manisha, Kolkata) and informed her that since the returns are very less and policy also changed I am not interested in the policy and would like...
Complaint comments  Read comments Complaint category Health & Life Insurance

Reliance Life Insurance — Incorrect name,inaccurate information, delayed receipt of policy documents, false signature, Forms with true signature not in documents .

 celineclinton on May 13, 2016
Policy No:52227296
1. The Original Documents were never received till 12.5.20016.
2. Mr Gadde Mohan Babu of Reliance Life Insurance, Himayatnagar, Hyderabad, Telangana, was the agent who provided his wrong nbr.
3. On receiving the copy of the Document it is now seen as wrongly done in the name of Celine V. Lazarus mother of Aaron R. Lazarus.
4. Policy incorrectly done as Reliance Super Money Back Plan.
5. Policy was paid vide cheque by Mrs Christine Lazares for her grandchild Aaron R.Lazarus.
6. Policy was for Aaron R. Lazarus and not a pay back on Celine...
Complaint comments  Read comments [3]Complaint category Insurance

Reliance Life Insurance — Medical policy review

 Rahuljm on May 13, 2016
I rahul gupta and my wife (Mrs. Meenakshi sharma) have taken medical policies from reliance life insurance company. The policy numbers are 50696913 and 50697003 and we regularly paid the premium for the last three years and since the 4th year started in the month of january 2016 and so, we paid the premium along with required documents, forms etc. We are asking for the receipt, whenever we ask for receipt, we get the reply that the process is going on and when we ask your operation manager mr. Ankush through whatsapp, he doesn't reply at all and moreover, he scolds the junior employees that why...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Insurance

 rajanib on May 12, 2016
My name is rajani b., my contact no. 8767722244, i receive call from delhi & they sale policy to me & confirm i have 30 days free look period now want to cancel the policy then they denied, in policy clearly mentioned in purchase policy via distance marketing then you have 30 days grace period, & if i receive call from delhi means it is distance marketing only because i reside at maharashtra, now please check & revert...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Cancellation of policy number - 52566786

 jigneshmehta on May 12, 2016
Respected Sir / Madam,

I was complain to IRDA and Reliance life insurance office for cancelation my insurance policy on 26/04/2016 Policy No. 52566786. I have visited Reliance life insurance office on 26/04/2016. I have submitted cancelation request letter and All Original Documents like (Original insurance policy, My ID proof and Canceled cheque for my saving bank account. he is give me 15 days time period for cancelation my life insurance policy.

Today is 12/05/2016 15 days time is finished today but not any process from his side for cancelation my policy.
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Insurance — Not claiming the insurance policy

 nareshchavan899 on May 6, 2016
Date of the incident:04/04/2016
Client number: amit (8099011135)
My car(Indica taxi) met an accident on above date, and driver has motor cab driving license but not batch number on the driving license when accident took place.As per the rta, if any person has motor cab driving license, he will be eligible to drive the taxi yellow plate vehicle.For claming the insurance the reliance company is asking the batch number and not giving the insurance

From past one month i'm not getting any resolution, please i need justice regarding this matter, please help me out from problem...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance Copamy Ltd — Policy no 51955796

 Dineshdwivedi1 on May 4, 2016
I had a market linked reliance insurance policy no 12092729 which was issue to me on 18-jun-2008 and paid 4 premium of 10000 each. Total investment was 40000/-. In the month of November, 2014 Reliance life Insurance sales Manager Ms. Pooja Handa approached me and suggested
me surrender and re-invest for recovery of losses because surrender value
was Rs 26693 in November, 2014.
Finally I was agreed for one time investment plan policy and paid the surrender value of Rs. 26693.00. But on dated 22 dec-2015 Rs. 26101/- was deduced from my saving bank account and policy is for ten...
Complaint comments  Read comments Complaint category Insurance

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