Reliance Life Insurance Customer Care
Reliance Life Insurance Company (RLIC)
Customer satisfaction rating: 13%
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526
COMPLAINTS

Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

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Address
9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 3000 2222

Description
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.

Additional info
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710

Customer satisfaction rating
13%
Complaints
526
Pending
191
Resolved
26
So far so good - The company responded to our notifications and is working on resolving complaints.

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Reliance Life Insurance Customer Care related pictures (42)

Reliance Life Insurance Complaints & Reviews

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Reliance Life Insurance — Policy Redemption issues

 Mr. White on Dec 6, 2016
I bought a life insurance policy in 2007 and paid 3 premium after this i do not pay any money. Right now i want to Surrender this policy. When i bougt this policy agent ask only my voter card as id proof. According to id proof policy opened on the name of Manju and date of birth 01 01 1957 while original name is Manju rai as per all id proofs and bank. They told me to open a new account for redmption on the name of Only Manju. This is not possible at this time according to my documents....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Worst service from reliance life insurance [Resolved]

 pallav144 on Nov 6, 2016
My insurance is over, for renewal there was no call from reliance life insurance.atleast there should be some responsibility to handle the customer.no calls no message from reliance.worst service.in future will never suggest this insurance.i was in full confident that atleast some of u people will call, but no call.no care for customer.just the worst service...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Reliance Life Insurance — Maturity amount [Resolved]

 sunil.kulthe on Nov 5, 2016
Dear sir,
I have not get my 25% of sum assured forth anniversary year money back amount.
Compony ne muze dhoka diya hai, policy lene ke time pe aapko maturity amount paid premium amount se 50000 rs kam melega to mai kabhi bhi policy nahi leta.
Only 2.5 lak ka life cover lene ke liye mai kyu 50000 rs Barbad karunga? Uske bajay mai nonrefundable 10000 rs bhar ke 80 lake ka life cover preferred karta.
Compony our mere financial advisor ne muze totally fasaya hai.
Mere garib ka total 103000 rs ka loss ho gaya.mai agar per year 54500 rs Jo ki mera is policy ka premium...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Release of surrender value policy no 50322186

 megha kedia on Nov 3, 2016
The company has misguided me & sold the police at the time when i was surrender the previous policy of mine they guided me that by making a new policy i will get the good surrender value of my old policy but i didnt get the eahance value but instead of that i got the least value on this account i ask them to surrender my new policy and give them my premium back they reply that you will get it back after the locking period as now my locking period is over they said that you have to pay the other four premium than only your policy will be continued and can be surrender but as my knowledge irda has...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Life insurance claim [Resolved]

 Ânkit Saini on Oct 26, 2016
I hemlata Saini .request to please listen me. I have lost my husband on 11/9/2016 due to some serious disease he had a life insurance of worth 400000 rs in reliance life insurance company he had taken insurance policy 3 years ago and depositing premium timely . my husband name is bhawani Singh age 41 years and company is refusing for giving claim to me so please take strict action and provide me a claim...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Surrender value of my life policy [Resolved]

 forte on Oct 10, 2016
My policy no is 51847625 has been in force for the past three years. I would like to withdraw and is want to know the surrender value thereof. I have paid all my premia upto date. According to the dictates of my financial structuring, i have invested disproportinately in life insurance products and would like to correct the imbalance.
Regards
B muralikrishna
Vijayawada
Mail id : murali. Boddapati@shgroup.in...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — PF withdrawal issue [Resolved]

 gaurav271083 on Oct 4, 2016
Dear sir/madam

I am ex employee of your company in 2008-2009. Around 5th of june i submitted my pf form at kirti nagar, delhi office. Still i have not get my pf money.
I trying to solve out this matter from last 3 months but they are not giving any response?? Following are there mail id...

From: gaurav singh
To: kritika sharma
Cc: mudit swaroop,
Nisha adarsh
Date: thu, sep 29, 2016 at 4:43 am
Ubject: re: regarding my pf confirmation
Mailed-by: gmail.com

Kindly look in to this matter and revert me as...
Complaint comments  Read comments Complaint category Employees

Reliance Life Insurance — Misconduct, deceived and fraud by staff & telecaller [Resolved]

 Bijan Sarkar on Sep 13, 2016
My self Bijan Sarkar, take a policy of Reliance Life Insurance company from Kolkata, Guaranted Money back Policy no- 52378343 client ID- 93358085 issued on 24th September, 2015.
This is to bring your kind and urgent attention, that I have deceived and fraud by the agents and Telecallers of Reliance, Kolkata office.

For your knowledge, in past my previous office ( Automobiles Dealer) had made a policy of Bajaj Allianze in April, 2002 on my name against my PF deduction of my salary. The policy premium was Rs. 22404/- (yearly). After 3 years the company has closed without paying...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Policy no. 52631026 - issue in regards to benefit of policy

 CAPG on Sep 4, 2016
Dear Sir

We have purchased a Reliance Guaranteed money back plan from north India Finserve Pvt. Ltd. on 12 April 2016 for Rs 50000 P.a. Premium for 10 Years. Agent/ Broker code is 21364762. They told us many benefits in the plan but in actual all benefits are not available. Mr. Rohit Sharma, one of executive from their team explained that we have received following benefits from the plan if we don't want to continue this policy after three years. Guaranteed Loyalty Addition 26, 319, Surrender value after three years 72377 and proportionate value of sum assured which are calculated...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Complaint for refund

 tarang6888 on Aug 31, 2016
Respected Sir/Mam,

I am Tarang Patel from Surat. I have complaint for my policy and policy no is 50567756 . Name of policy holder is, Sharmilaben Satishbhai Patel. I got this e-mail ID from toll free customer care.

I got call from Ghaziabad for reliance life policy. They told me if you buy this policy of reliance life then you will get loan against this policy. If you buy this policy of 2, 00, 000 INR then you will get 20, 00, 000 INR as a loan amount in 45 days. Then they told me, i want ID proof and Cheque with sign for verification . Then I post these documents....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Miscelling done for policy number 51820639 [Resolved]

 shwetakurra on Aug 30, 2016
R/sir, mam
I mohinder singh from badsa want to refund amount against policy number 51820639. As the agent sold the policy with fake commitment.
He told me i have to pay single premium & i will get a cover for 10 years. But i later came to know its a regular 10 years paying product. I am a retired pensioner & my age is 67 years & my financial condition is poor. i am not in condition to pay the regular premium. many times i went Bahadurgarh Reliance office. but thay didn't listen my complaint.
kindly look into matter & refund my paid amount which is earned by very hard work....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Not received any information about my policy no. a3727685 dated 20/3/2009 [Resolved]

 Geetanjali Kaur on Aug 23, 2016
Please tell me about my policy no. A3727685 application inward date:20/03/2009 and my advisor code is 20556128 lalita pardal policy is in the name of geetanjali kaur under your super investment plan ant amount paid was rs.15000.00
Pl. Inform me over my phone no. 7055517215 or e-mail at anmol3009@gmail.com

Please note that advisor contact number is not working...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — My life insurance policy has been terminated in spite of my 3 years premium payment and the non receival of fund value cheque [Resolved]

 Arshad1972 on Aug 22, 2016
Dear sir,
This is regarding my reliance life insurance policy no10399667, which i purchased in 2006 for 10 years term. As per terms i have paid 3 years premium and continued my policy.
But this policy has been terminated in 2015 and the final fund value of rs 699000 was sent to my policyholders address. But i was not informed about the termination of the policy and was sent to my address where i donot stay now.
This instrument was sent by registered post no
Arshad jamal sayed,
Pod no rm747036038 in
Dated 23-06-2015
Sent by registered post. But...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Life insurance fraud [Resolved]

 Akash17 on Jul 14, 2016
I had my policy done with ur company
I paid amount
N the fraud is done by ur policy advisor
I had somewhere around 28 policies
N not even a single penny is given back to me

No one is responding to our vows
Please look into the matter i have great loss in lacs..

I have already complaint many time but no further actions are done

Help me or tell me a way out...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Without information final cheque has been sent to my address [Resolved]

 Rajeev Kishore on Jul 6, 2016
Dear Sir,

I have policy and client ID number 03487214 and policy no is 11611968. Policy Term is for 10 years . Started on 29/02/2008. I regularly paid three years post that I didn't pay but I was regularly see the policy fund details through reliance site. Today on checking the site found that all policy details and fund information has been removed and at the same time I call to customer care. Customer Care person informed me that your policy was not active from long time due to that reason it has closed and final reimbursement has been send to your home address and it is send on...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Complaint [Resolved]

 Amar Singh KUshwaha on Jul 5, 2016
Sir
Maine apni wife mamta kushwaha ke name ek policy liya tha jiska policy no. 19263269 hai. Wife ki death novenber 14 me ho gayi thi. Maine death claim october 2015 me death claim kiya tha. Abhi tak mujhe paisa nhi mila. Jabki maine branch ghatampur me sare documents diye the.branch me pata karne pr bataya gya ki aapki check waapas ho aayi hai.dubara reqest lagane ke liye maine 2 bar poore documents diye. Lekin Suneet ji ne meri reqest nhi lagayi.
Sir nine month hone ke baad bhi mujhe paida nhi mila. Jabki LIC ka death claim mujhe 41 din me mil gya tha.Suneet ji kahte hai ki tumhe...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Premium receipt updation or send my address for the policy no.-17358197 (2016-20170

 arindam1986 on Jun 24, 2016
Sir/madam,
I have paid my premium amount rs 10000/- against my olicy no.-17358197 on 24-06-2016 through online payment. The transaction id is-6504115.

But till now premium payment reciept is not available on the website. So please you take a neccessary action to update and sent my address the pemium payment reciept of plicy no.-17358197 (2016-2017).

From
Mousumi rani sardar
Mob.-9153048561
Email-arindamshakhari@gmail.com
Vill+p. O.-barunda,
P. S.-bagnan
Dist.-howrah,
West bengal
Pin-743251...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Harassment that i am going through in the name of 'legal heir certificate' (policy number - 16904624) [Resolved]

 saurav.agrl on Jun 20, 2016
This is in reference to do with the harassment that has been caused by reliance life insurance to myself and my family since last 6 months. We are a family who had unfortunately bought a life insurance (Policy number – 16904624) from reliance life in the year 2010. My father (Pradeep kumar bansal, the proposer) who had done the life insurance for me – mr. Roshan kumar bansal - passed away this year. Since he was the sole person responsible for taking care of the family, we are no longer in a position to pay the premium amount required for my policy every year. I have requested reliance life...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Policy bond # 18702410 [Resolved]

 ashok k. srivastva on Jun 17, 2016
Mr. K.N. Pandey representative of broker code # 21197245 of Reliance Insurance co. assured me for tour package (verbal)with Insurance policy purchase on 10th, Mar’ 2010, on their assurance I purchased policy no 18702410 for Rs.30, 000 on 10th, Mar’ 2010 after that I asked with them about tour package they asked tour package will come along with policy bond but it was bad luck policy bond came but without tour package. This matter I forwarded to Reliance Insurance co. about that package and requested to Clarify with that broker’s representative but Reliance Insurance co. neither asked anything...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance Company [Resolved]

 Subhash Dixit on Jun 16, 2016
श्रीमान जी मेरी पालिसी जिसका नंबर 12261670 है, जो मेरे द्वरा दिनांक 22/07/2008 को खुलवाई गयी थी, जब मै पालिसी सरेंडर करने हेतु Reliance Life Insurance कार्यालय जो गजानंद काम्प्लेक्स सीतापुर में स्थित है में गयी, वहा मुझे बताया गया, की आपकी पालिसी का भुगतान मु०...
Complaint comments  Read comments Complaint category Insurance

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