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Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:1-800-30008181
 +91 22 3033 8181
Fax:+91 22 3000 2222
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710
 
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Reliance Life Insurance Complaints & Reviews

Reliance Life Insurance - Request for Policy Cancellation

User
 apawan2000 on Apr 5, 2014
This is in regard to policy No. 19882732 issued on 29-02-012 through Reliance life insurance of an yearly installment of Rs. 20, 000/- In the month of Feb 2012, I got a call from your customer care center and they had advised me to take this policy (Policy No. 19882732- ) yearly payment for Rs. 20, 000. After One year I was not able to pay Rs. 20000 in one installment (yearly), hence I have visited your Janak puri branch on 30th March 2013 and made the request for monthly basis ECS and paid 2 month installment advance in cash (3500 Rs.) and fill the form for monthly installment ECS. But...
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - wrong commitment about policies

User
 vanish sharma on Mar 30, 2014
Life Insurance Policy nos- 51154895, 51201459, 51201502, 51229046 Client Id- 86566098 Agent/Broker Code- 21739630 Agent/Broker Name- Rdb Insurance Broking Services Pvt. Ltd. Telephone No. +911409802607, +911409802612 Mobile No. 09871851034, 09015924695, 09654697900, 09015110542 CONSUMER CONTACT ADDRESS SUSHEEL KR. SHARMA # 38 A JARNAIL ENCLAVE PH- 1 PRABHAT ROAD, ZIRAKPUR S.A.S NAGAR MOHALI, PUNJAB (140603) CONTACT NO. 09417552720, 08727860597...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Negligence towards customer

User
 kshetty235 on Mar 27, 2014
This is regarding the second premium, which we had paid in 16/06/2013 in PORVORIM branch of reliance composite insurance broking ltd. But due to their negligence the amount went into suspence account. From august we have been asking about it but every time they would say that the premium has been paid, even though on the website it showed contract lapsed & even now it shows the same. So we went to the PANJIM branch in the 1st week of MARCH 2014 to sort out the whole thing. Then the PANJIM branch asked to fill DECLARATION OF STATE OF HEALTH form to revive the lapse policy, which was submitted...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Want to Surrender my Policy

User
 Kannanraghavan on Mar 20, 2014
I have taken a Golden Years Plan Regular Premium for 10 Years Term commencing from 22.11.07 . Contract Policy The Policy is in my name -- N.N.RAGHAVACHARI and nominee is my wife Mrs.R.USHA . Number 11135355 and client Number 02491881 . Annual Premium is Rs.25, 000/=. I remitted my annual premium regularly up to November '2011 . Totally I paid 5 premium from 11/07 t0 11/2011 -- Rs.1, 25, 000 /= Since I have retired I could not continue further. Hence I contacted them ( Nitya ) re: surrender and they said "YES" and said my Growth amount Comes to Rs.1, 56, 677 as on Oct'12 . Due to health reason I...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - salary issue

User
 sharif sayed on Mar 18, 2014
Respected Sir/madam, My name is Sayed Sharif .sap code : 70172107 Fort branch .Reporting manager Ajay Wagh. I have not yet received my salary of January 2014 . I have the print out of slip for that month. When ask the HR Dept concern person ( Arundathy Bharadwaj )She said your salary is on hold You will received only after exit formality N with F&F. When visiting our HO twice or thrice finally I got a mail stating that your F&F With salary will be processed by 15the march. Now today when I spoke to her (18/3/2014) She said we have done with your F& F n the amount is 1650/-...
Complaint comments Read comments Complaint category Insurance

Reliance Life Insurance Company - Loss of money and harassment due to fraud in insurance

User
 rjit51 on Mar 14, 2014
Please be informed that I was having one Policy named SBI Life - Shubh Nivesh Whole Life Plan 01-Policy # 35025650401 and last premium paid on Dated 01-Feb-2013 and payment mode was Half Yearly of Rs.15, 000.

Everything was going well but in the month of July-13 I have received one call from Rohan Malhotra – 09899494632 and he has introduced that he is calling from Reliance Life Insurance Company who has informed that your policy benefits are not good. So you have to do the Fund management, otherwise it will be lapsed.He has told me for purchase fresh policy from reliance and...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Refund of rejected Insurance Plan

User
 narendersingh on Mar 13, 2014
I had applied for Insurance Plan vide cheque No 355690 of IOB Bank Noida. I amount was debited on 19.02.2014.I received a call from Reliance Life Insurance that my application has been rejected. I have not got the refund of tha amount till date....
Complaint comments Read comments [3] Complaint category Insurance

Reliance Life Insurance - Return of premium amount

User
 sunildamor on Feb 11, 2014
Due to some misguide me about bonus for my earlier policy by telephonic, i want to cancelled my new policy which is recently apply. The detail of policy is as under client Id-01019320, Name of client ;SUNIL MALABHAI DAMOR Policy no;51472203 contract status;In force premium; 24502.00 Last premium date ;06-02-2014 Next premium date; 06-02-2015...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Life Insurance Policy given by providing false information

User
 vanish sharma on Jan 25, 2014
Life Insurance Policy nos- 51154895, 51201459, 51201502, 51229046 Client Id- 86566098 Agent/Broker Code- 21739630 Agent/Broker Name- Rdb Insurance Broking Services Pvt. Ltd. Telephone No. +911409802607, +911409802612 Mobile No. 09871851034, 09015924695, 09654697900, 09015110542 CONSUMER CONTACT ADDRESS SUSHEEL KR. SHARMA # 38 A JARNAIL ENCLAVE PH- 1 PRABHAT ROAD, ZIRAKPUR S.A.S NAGAR MOHALI, PUNJAB (140603) CONTACT NO. 09417552720, 08727860597...
Complaint comments Read comments [2] Complaint category Insurance

Reliance Life Insurance - Debit amount Rs 1687/- in my policy No. 51331470

User
 bansal9m on Jan 5, 2014
Dear Sir/ Madam, I have surrendered my policy in free look time because Relence life insurance agent is cheater. He changed my original policy form and he submitted other form and made duplicat signature. An amount of Rs. 1687 /- has been debited from my policy account for RELENCE LIFE INSURANCE . I have Paid 50200/- . There is no default from my side. Default is from your side (by the agent for RELENCE LIFE INSURANCE). Please sole my problem. Thanks Regards, Padam Sain Bansal Mobile 9212335888...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Fraud Done by Reliance Life Insurance Agent & company

User
 Gaurav Jain on Dec 19, 2013
Dear All,

Through this forum i want to register my complain against reliance Life insurance agent ( India infoline insurance brokers ltd, Rajiv Mehra, Agent Code - 21244307) & reliance Life insurance team who has cheated my father, my Father Mr. S C Jain has cheated by reliance agent who has sold five policies "Reliance LIFE insurance money multiplier plan" to my father...at the time of selling this plan he has told my father that he has to give single premium for all policies ( Policies No:- 19342740, 19822607, 19452867, 19332641, 19501024) & taken signature on...
Complaint comments Read comments [3] Complaint category Health & Life Insurance

Reliance Life Insurance Company Ltd. - Issuance of Policy with false details

User
 RAGHU VIBHUTI on Dec 12, 2013
I am Mr. Raghu Kumar (younger son ) & Kumar Vibhuti (elder son, existing Nominee) as legal heir of policy holder smt. Priyambda Choudhary. After sad demise of my father late Sri Narayan Choudhary on 30.10.2012, We communicated to Reliance life insurance customer care about fraudulent issuance of life insurance policy No. 18775657 under Reliance whole life plan product in the name of our mother Smt. Priyambda Choudhary with following facts:-

1.Mismatch of Date of Birth as per govt. record (Voter ID), which is differed in proposal form as 01-01-1962 & in premium quotation as...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Dharmesh Chokshi is fraud & Cheater

User
 sunilmsuthar on Dec 11, 2013
Gentle Reminder

SUBJECT - False Information RLIC Employee Dharmesh Chokshi & I will Give Maximum Interest on the above Foreclosure RLIC Policy.
RLIC office Employe

Mr. Dharmesh Chokshi is froad & Cheater untrustable for customer.



Respected Sir, Date – 11/12/2013

Mr. Dharmesh Chokshi, (Designation – BSM code - 046752, work at Reliance Life Insurance office : Swaminarayan Avenue, Nr. AEC Cross Road, Naranpura, Ahmedabad – 380001, Gujarat.) of your Reliance Life Insurance came to our Residence...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance Company - Policy sold by giving fake commitment of loan against policy

User
 dnyanesh777 on Nov 29, 2013
I Dnyanesh Hemraj Attarde has purchased policy in my spouse name Jayashri Attarde ( Reliance life Insurance Guranteed Money Back Plan, Policy No-50738651 & Policy No-50607024 in my own name) at the time of purchase of policy we were commited of approval of loan amount of 10 times of yearly premium without interest with in 45-60 days of policy purchase and company will sign bond with us that all the benefits of policy will go to company against the loan after matuarity.(returns would be about 135 % at matuarity as conveyed by them). Now already 11 months has passed out and we have not received...
Complaint comments Read comments Complaint category Insurance

Reliance Life Insurance Company Ltd. - Refund of Premium Amount

User
 Hem C Joshi on Nov 23, 2013
I am Hem Chandra Joshi, I have taken two insurance policies from RLIC in sole guidance of the RLIC advisor on the following terms: Policy No. 50182699: Advisor had confirmed an interest free housing loan of Rs. 5 lac against the said policy, & asked that loan amount would be recovered annually in 10 equal installments of Rs. 50K in next 10 years. I have raised the issue to the advisor on receipt Policy documents from RLIC, the advisor has asked me to courier the original policy documents to RLIC, Above Maruti Showroom, 1st Floor, Krishna Complex, Opp. City Power House, Jaipur Road, Ajmer-305001,...
Complaint comments Read comments [3] Complaint category Insurance

Reliance Life Insurance - surrender value

User
 mistry s d on Nov 22, 2013
Imy self shailesh I open my policy(Reliance Health+Wealth plan) market base policy no-14089020 on 24-3-2009 ., I paid yearly primium-50, 000 till 5 years.(2, 50, 000) i surrender my policy on 28-11-13. when i open that policy the nav was at 11.02 and at 28-11-13 the nav was 11.6
They transfer money only(1, 55, 961) in my bank.after that they says your balance 50, 000 hasbeen transfer another A/C so it will take 10 days to get processed.
so let me know that what amount i should get and what should i do.pls.help...
Complaint comments Read comments [1] Complaint category Health & Life Insurance

Reliance Life Insurance - regarding non transparency of n a v of my fund

User
 amal zaveri on Nov 12, 2013
MY N A V DECREASED BY 7 % WHEN INDEX WAS INCREASED BY 1.40 % THEY SUGGEST TO VISIT THEIR OFFICE @ SURAT, BUT THEY ARE NOT IN A POSITION TO GIVE PROPER REPLY OF MY QUESTION.FURTHER SURAT OFFICE SUGGESTS TO CONTACT HIGHER AUTHORITY. WRITTEN 17 - 18 EMAILS TO <RLIFE.Customerservice@relianceada.com> BUT THEY ARE NOT GIVING PROPER ANSWER....
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - FRAUDULENT SCHEMES

User
 Udit Dalal on Nov 10, 2013
We received multiple calls from a guy called MUKESH SHARMA -9560375834
2. nisha jain- 9266660737 claiming themselves to be from RLIANCE LIFE INSURANCE offering scheme of RELIANCE MONEY MULTIPLIER.
What we are being offered is LOAN AGAINST INSURANCE. Scheme happens to be providing loan against buying the insurance of Rs. 1 lakh premium and providing loan of 10 lakhs without any collaterals.
However after proper research, it is realised that it is all fraud and no such scheme as such exists.
Also we got to realise that it is all exising from 2012 and is continuing till...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Return Back The Money

User
 sundararajan77 on Oct 13, 2013
From:
PA.Sundararajan,
C, Block. O, Flat. Js Towers, Periya Pani Cherry, Near Porur, Chennai 600122 Date : 11- 10- 2013
Contacts: Mob Number. +91 8939111377, +91 8015107177. Date; 11-10- 2013

To:
Manager
Reliance Life Insurance Ltd,


Dear Sir
SUB: CANCEL THE POLICY RE:
This is to kindly inform that in the month of 10-07-2013 from the STATE BANK OF INDIA - branch- Nandambakkam Ac No (20070343694) We submitted a DEMAND DRAFT (338 183951 )Through JAI SAIRAM ASSOCIATES, PORUR CHENNAI FOR THE AMOUNT of RS:...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Fraud commitment to impose two policies

User
 piyushdubey86 on Oct 10, 2013
Hello, I have a reliance policy (policy no : 50192347) I have an issue with this as below: I was already having policy (policy no:19797428, for 5 years) and I was not satisfied with the same. Then, I got a call from an agent who was telling me that she is calling me from Reliance head office and she has another good policy. I told her about my previous experience and she told me that she will cancel my policy (19797428) and add this new policy (50192347) for 5 year term. I agreed for that. her name was Kashish (as she told) and agent name is "Net Ambit Insurence Broking India...
Complaint comments Read comments [2] Complaint category Insurance

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