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Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:1-800-30008181
 +91 22 3033 8181
Fax:+91 22 3000 2222
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710
 
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Reliance Life Insurance Complaints & Reviews

Reliance Life Insurance - Cheating Customer Using Duplicate Signature

User
 Samsul Akhtar on Jul 18, 2014
Reliance Life Insurance Company Limited Customer Executive was offer me Rs 2400000/ Loan with zero Interested against Policy mortgage of Reliaance Life Insurance Company Limited Super Money Back Plan. I was agree their terms and condition and paid Rs 59500/ amount and was purchase the said policy . After then Reliance Life Insurance Company Limited send me Policy Kit . The Policy Number is 1. 51579478 and File no D7415731, In this 51579478 and File no D7415731 the Kit I was received and found that the Customer Signature column it is not My Original Signature. Someone from Reliance Life...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Renewal deposit receipt issue by name and policy number

User
 Piyush Biswas on Jul 17, 2014
Sir, I am very sadly to inform you that i am policy holder of your
fund. My policy no is 17877573 and17875191 and client ID is 77183492
and 77277746 respectively. date of commencement 31.08.10.Next premium
deposited on 19.09.11.Therefor i am not deposited my premium for the
year 2012, 2013.In this situation on dated 03.01.14 your kolkata
office executive caught to me over telephone and convinced to me for
depositing my premium and he also committed to me to continue my
policy after depositing the due premium. In this situation i agreed
and...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Lapsed Policy No ****1069 dt 17/03/2006 for Rs.30000/-

User
 RAJIV1964 on Jul 14, 2014
This is to inform you that I have got a call from the processing department of Reliance Life Insurance company, Chowringhee Office, Kolkata . I was told that I had taken an Insurance Policy No ****1069 (they didnt inform the first four digits) from Reliance in my name on 17/3/2006, which was lapsed for for only first premium being paid. However, I could not get any such Policy with me . The person told me that the maturity amount of Rs.58572/- can be recovered if I take another policy for Rs.30000/- . Please inform if it's true and I can recover the amount if at all the policy has been issued. RAJIV...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Deactivating Agent Code

User
 BluntHead on Jul 11, 2014
Hello, I have taken RLI Invest Assure Policy, around 5 years back. I paid premium for 3 years. Now policy is lapsed. I am getting frequent calls from the Reliance Delhi office, saying that company have given me a bonus, but it will go to agent if I don't deactivate the agent code. And they said, for deactivating agent code, I'll have to purchase another policy or I'll have to post the documents to Delhi office. Then only they can deactivate the agent code associated with my policy. I received several calls are from PNM Services Pvt. Ltd. Saying that GBIC - Govt body for insurance council...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Death Claim not processing

User
 Sunil2014 on Jul 8, 2014
I am Imphal Namely Sunil Meitei, Younger Brother of the Policy Insured, Laimujam Sanamani Singh Policy No. 14578925, from Tentha Khongbal, Manipur. I have senidng the document from 24th June, 2014 but delivered on 26th June, 2014 at 10:00 am. Still now my Borther Death Claim not processing taking too long time. How Much take it time to processed. Please kindly be processed as soon as possible. With Regds, Sunil Meitei....
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - avoid this company at all costs

User
 Shashankk Sharma on Jul 6, 2014
We all know about the tower fraud so I also thought that reliance life insurance was not guilty and it comes to me to their executive vinayak, vinayak then ask for more 20k rupees but when i asked them to mail the same they never did a mail also when i asked them to give me the number of advisor and details they do not share the same, the fraud is from many days but RLI people will never ask the customer about the tower and also they never put t in the policey that this is not for tower purposes whcih absoloutely show the reliance insurance fraudulent in insurance we...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - policy number 12148006 [Resolved]

User
 anurag_iyer on Jul 4, 2014
Dear Reliance, I bought reliance life ULIP policy in June 2008 having number 12148006. At the time of buying this i was informed by adviser as well as RLIC customer support (Later) that i have choice of paying 3 premiums later i can choose not to pay but keep policy intact. Suddenly on 1 July 2014 i got SMS from Reliance that policy has expired and terminated. I was never informed by mail or SMS for the same however my number and emails are updated in system and have been getting other alerts. Please suggest i was misinformed by customer support or adviser and any way i can keep this...
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Reliance Life Insurance - Giving reliance life insurance policies by providing false information about bonus of previous policies [Resolved]

User
 Manoj Chavan on Jul 3, 2014
Dear Sir, Previously I, Mr. Manoj Murlidhar Chavan also my brother have taken 2 policies of Reliance Life Insurance Co. Ltd. & 2 policies of ICICI Prudential Life Insurane Co. Ltd., then we have paid 3 to 4 instalments of the said policies. Thereafter we have stopped the said policies.Then one Mr. Omprakash Agrawal & his colleges contact me & giving all correct information of our previous 4 policies and they stated that, we have contact you from IRDA Customer Relationship Centre & you have liable for bonus on your previous 4 policies, they have given details of bonus procedure,...
Complaint comments Read comments [3] Complaint category Insurance

Reliance Life Insurance - New policies open by doing fraud with me.

User
 Kazi Mominul Islam on Jul 2, 2014
Dear Sir, I, Kazi Mominul Islam working in a Private company am a customer of Reliance Life Insurance. On December 2012 I got a call from one executive of Reliance Life Insurance and told me about the Granted Money Back policy. As per Telecall I was interested with that Policy, so he send some on to collect documents and A/C payee cheque. And I had taken the policy (Policy no. 50622119 issue date - 28 / 12 /2012 Client id 84958339) . On February 2013 again I got a call from Mr. Sumit BANERJEE (contact No-8479905011), executive of reliance life Insurance salt lake office. He told me that if...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - false ceiling / missguided

User
 satbir singh2005 on Jul 1, 2014
Dear sir, i have complaint against RDB insurance Broking Services pvt Ltd and reliance Life Insurance co. agent name Rohan malhotra mobile no- 9899494632 and 7503678674 for misguide, wrong commitment, unfair business practice and faurding.he called me on behalf of IRDA and told to give better return on my ongoing policy, i do't know how my policy details he were able to know.Again the better return purposed to buy a reliance policy according to company process and next month same thing happen he said that some bonus declared but according to process have to buy a another reliance policy and i...
Complaint comments Read comments [3] Complaint category Insurance

Reliance Life Insurance Policy - Not customer oriented and no staff take responsibility to reply

User
 rajendhra babu on Jun 26, 2014
Dear Sir,

My Name is S. Rajendhra Babu - I had taken 2 Life Insurance policies for my family from Reliance thru their Sales representative keeping the trust on the Sales Rep and Brand Name of Reliance. But it was really wrong I had gone thru too much of Harassment when there was a claim happened.

When my wife was Hospitalised i have given the Reliance Life Insurance Card to the Hospital Claim department, till the day of discharge there was no proper reply from Reliance as per the statement of the Hospital Claim department.

I called the Branch Head...
Complaint comments Read comments [1] Complaint category Health & Life Insurance

Reliance Life Insurance - deposit my 4th premium but shown expired [Resolved]

User
 anshulcool on Jun 21, 2014
Dear Sir, This is to inform you that i Anshul Roy Having Mediclaim policy POLICY NO-18552635 DT-12 FEB 2014 and i have deposited all the premiums in time but i have deposited my 4 th policy in Rudrapur Branch Uttrakhand and i have talk in haldwani branch Uttrakhand also regarding this but no response will be given sir i am very disappointed because i am having the 4 policy in your company and if i will take the new policy so u am unable to take the benefits so its my humble request kindly do the need full or return my money with Interest or activate my policy because already 5 months gone waiting...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - cancelation my polices

User
 bhullar72 on Jun 18, 2014
Reliance's Guaranteed Money Back Plan- Loan against Reliance life insurance policy User Lakhwinder Singh and RLIC policy no.(51570788, 51593606) on march2014 i got call from Vijay sharma he is calling from reliance capital 9312824735 / 9212743584/8588063994 Delhi.This person introduce herself as name Taran Kumar and calling from Reliance capital.He told me about 6% interest loan against policy name Reliance's Guaranteed Money Back Plan.One time Investment saving plan (m.no.9266651288/). He is telling me I'm senior manager of Reliance life Insurance/loan dept.He told me same Thing and convinced me...but...
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Reliance Life Insurance - Reliance Life Insurance Company limited for a fraud and cancellation of the policies done through this

User
 Deendayalbajaj on Jun 14, 2014
My self Deendayal Mahavir Prasad Bajaj want to complain against Reliance Life Insurance Company limited as the fraud has been exercised by company employees on me. In The month of June 2013 I got one call regarding loan. The caller marketed for Reliance Life Insurance Money Multiplier policy and offered special offer of Personal Loan Rs. 3 Lakh against the policy. Mr. Sahil Sharma calling himself as the representative of Reliance Life insurance company limited and offered policy in which a sum of 3 lakh rupees will be given as loan which is interest free and will be paid back in 10 equal installments...
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Reliance Life Insurance Company - Not cancelling the policy

User
 rakeshram on Jun 5, 2014
While selling the policy free look period has been mentioned as 30 days, while in the documents it has been shown as 15 days, and some forge signature also be made on the policy documents. I had mailed for cancellation of the policy with in 30 days from the date of the receipt of the policy, but the company denied that the request for cancellation of policy was made after free look period of 15 days. It has been confirm many times from the person who is selling the policy about the free look preiod of the policy every time the free look period has been mentioed as 30 days. I have recording of the...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Loan against Reliance life insurance policy [Resolved]

User
 db.satish on Jun 4, 2014
Reliance's Guaranteed Money Back Plan- Loan against Reliance life insurance policy User satish baburao and RLIC policy no.(51579209) on march2014 i got call from Rahul sharma he is calling from reliance capital 9313808346 / 9013194471 Delhi.This person introduce herself as name Rahul Sharma and calling from Reliance capital.He told me about 5% interest loan against policy name Reliance's Guaranteed Money Back Plan. Rahul said me my senior calling you Mr. Navin Gupta (m.no.9004325991). He is telling me I'm senior manager of Reliance life Insurance/loan dept.He told me same Thing and convinced me...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - freelookcancellation & there is no reply for the emails

User
 SAREEN on May 31, 2014
From: "sareen donepudi"<sareen_2000@rediffmail.com> To: <Priti.Iyer@rcap.co.in> Subject: complaint- Request for AIR WAYBILL NUMBER delivery status-Reminder-2 Date: Sat, 31 May 2014 16:10:29 IST Cc: <sameer.karekatte@rcap.co.in>, <Pallavi.Tawde@rcap.co.in>, <Priyanka.Shihorwala@rcap.co.in>, <Vijay.Rathod@srichakra.biz>, <rlife.headcustomercare@relianceada.com>, <Ramavadh.Yadav@srichakra.biz>, <amitesh.karanth@srichakra.biz>, <rok@srichakra.biz>, <namirul.indiancomplaintfourm@gmail.com>, <complaints@irda.gov.in> Respected...
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Reliance Life Insurance - Reliance Life insurance/Loan Frod case and return my amount

User
 Sushant Talele on May 26, 2014
Reliance Multiplier Plan - Loan against insurance policy User Sushant on march2014 i got call from 01133102520/21 Delhi.This person introduce herself as name Ashish Sharma and calling from Reliance Life Insurance company.She told me about interest free loan against Reliance Money Multiplier plan.After conversation with her she transfer The call to her senior mr ...He is telling me he is senior manager of Reliance life Insurance/loan dept.He told me same Thing and convinced me fully on it. By several follow up with these people They convinced me to get 10 times of loan of insurance value...
Complaint comments Read comments [1] Complaint category Loans

Reliance Life Insurance - freelook cancellation request denied [Resolved]

User
 SAREEN on May 25, 2014
Policy no:50103986, 50104126, 50106661, 50106663, 50104107 that he had surrendered the policy within free look period and submitted all the documents but till date insurer is not cancelling insured policies.Insured got the policies on 25/04/2014 and one on 12/05/2014 and he submitted the documents on 28/04/2014 and 13/05/2014. So, now Insured wants his policies to be cancelled and surrender value to be refunded. Insured contact no:9030356525 Details are given below we would like to inform you that the policy document for policy number 50104126, 50106661, 50103986, 50106663 has been dispatched...
Complaint comments Read comments [1] Complaint category Insurance

Reliance Life Insurance - Fw:Complaint about free look cancellation Policy no: 50104126, 50106661, 50104107, 50103986, 50106663

User
 SAREEN on May 24, 2014
Respected Sir/Madam I need justice for the delay in service who had did the mistake either the insurance company, the courier company or courier agent. as per the policy TERMS and conditions free look period is within 15 days from the policy DOC receiving date. So i had submitted the DOC within the period only. see the details in trailing mail. REgards, Sareen.Donepudi M:-9030356525 Note: Forwarded message attached -- Original Message -- From: Pallavi Nitin Tawde Pallavi.Tawde@rcap.co.in To: "sareen_2000@rediffmail.com" sareen_2000@rediffmail.com Subject: Policy no: 50104126, 50106661,...
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