[Resolved]  Reliance Life Insurance — freelook cancellation request denied

Address:Krishna, Andhra Pradesh

Policy no:50103986, 50104126, 50106661, 50106663, 50104107 that he had surrendered the policy within free look period and submitted all the documents but till date insurer is not cancelling insured policies.Insured got the policies on 25/04/2014 and one on 12/05/2014 and he submitted the documents on 28/04/2014 and 13/05/2014. So, now Insured wants his policies to be cancelled and surrender value to be refunded. Insured contact no:[protected] Details are given below we would like to inform you that the policy document for policy number 50104126, 50106661, 50103986, 50106663 has been dispatched at your mailing address on April 22, 2014, through Speed Post-number: EA[protected]IN, policy number 50104107 has been dispatched to your mailing address on 07 May, 2014 via Speed Post through airway bill number EA[protected]IN. Tracking Details are available in http://services.ptcmysore.gov.in/speednettracking/Track.aspx Request for help whom i need to contact.
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Aug 13, 2020
Complaint marked as Resolved 
not resolved sir PLZ HELP ME WHOM I NEED TO CONTACT THERE IS NO EMAIL REPLY ALSO.SEE THE DETAILS GIVEN BELOW. From:"sareen donepudi" To:[email protected] Subject:complaint- Request for AIR WAYBILL NUMBER delivery status-Reminder-2 Date:Sat, 31 May 2014 16:10:29 IST Cc:[email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] Respected madam Request you to give me the Reply for the trailing mails. Regards, Sareen.Donepudi M:-9030356525 On Thu, 29 May 2014 08:23:22 +0530 wrote Respected madam Request you to give me the Reply for the trailing mail. Regards, Sareen.Donepudi M:-9030356525 On Tue, 27 May 2014 11:13:17 +0530 wrote Respected Madam, Request your self to furnish the details which are required to trace the details from Vijay.Rathod who is belongs to "Srichakra Transtec PVT" teem. Regards, Sareen.Donepudi M:-9030356525 On Tue, 27 May 2014 10:54:14 +0530 wrote Dear Mr Sareen, The below said consignments has not been booked form our end If you can help me with the pick up address or the handover persons name and contact details we will surely be able to help you Vijay Rathod Srichakra Transtech Pvt Ltd, Madhu Industrial Estate Unit No 104, 1st Floor, Mogra Pada, Old Nagardas Road, Andheri East - Mumbai 400069 Landline:022-64567883|Mob +91- 9167199607 From: sareen donepudi Sent: Friday, May 23, 2014 4:22 PM To: [email protected] Cc: [email protected]; Ramavadh Yadav; VijayRathod; Amitesh.Karanth; rok Subject: Request for AIR WAYBILL NUMBER delivery status Respected sir/Madam, With respect to above subject RELIANCE LIFE INSURANCE COMPANY LIMITED saying that they dispatched the INSURANCE policy bonds through "SRICHAKRA TRANSTECH PVT" Airway bill no(AWB) no details are given below.But till the date the materials are NOT delivered to me(DONEPUDI SAREEN)AND the said materials are not returned to branch also.plz revert me with the status. Policy Number Dispatch Date----- Courier Name----------- Pod Number 50103986 18/05/2012---- Srichakra Transtec PVT----- 2664198 50104107 18/05/2012---- Srichakra Transtec PVT----- 2664199 50104126 18/05/2012---- Srichakra Transtec PVT----- 2664192 50106661 18/05/2012---- Srichakra Transtec PVT----- 2664200 50106663 18/05/2012---- Srichakra Transtec PVT----- 2664201 I need clarification for the below points 1.what is the TOT for deliver or return the DOC 2.While delivering the DOC to PARTY/CUSTOMER what are doc you are collecting as IDENTITY/SIGNATURE proof. or can you deliver the DOC to anybody without any proof. 3.Is there any company web site for tracking the "AWB" With kind Regards, Donepudi Sareen Email:[email protected] get me on M:-91-9030356525 "Help us to serve you."
Reliance Life Insurance customer support has been notified about the posted complaint.
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Dear Mr. Sareen,

As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

Regards,
Reliance Life Insurance

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