[Resolved]  Reliance Life Insurance — Insurance premium not collecting by employee

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	Premium Collection

Dear Sir/Mam,
Each & every year I am to submit my premium at my self . I am not getting proper services and response from your team. Are they not responsible for the payment collection from the customer. I went to Axix bank but your software was not taking premium submission and finally I made a call to customer care by dated 03/06/2016 from my registered mobile no - [protected]. He cleared me if Axix Bank is unable to get it done, he can't do anything for me but yes I can make payment online. I tried it also 7 time but its not working. Each and everywhere some problem is there and I thinks system are not running properly.

Every year I had to see this kind of problem which shows your system error or inefficiency of your employee, their interest level toward job and system weakness. I got call also from [protected] by dated 02/06/2016, she confirmed me about remaining premium ie : 10, 000/- Rs and I had a request to associate one executive to collect the payment (by Cheque), She ensured me for the same by dated 03/06/2016 Time - 11:00 Am. She conformed my address and everything but as usual no-body call me no one came. Please see your week system's error, Employee Gray areas and have a correction because in professional organization each we are paid for our job and work. why this kind of irresponsibility is showing by the employee ?????? these are the very...yy big question mark on our forehead.


Regards
Deepak Khandelwal
Mob. No- [protected]
Policy No[protected]