[Resolved]  Reliance Life Insurance — Release of surrender value policy no 50322186

Address:Kolkata, West Bengal, 700006
Website:reliance life insurance

The company has misguided me & sold the police at the time when i was surrender the previous policy of mine they guided me that by making a new policy i will get the good surrender value of my old policy but i didnt get the eahance value but instead of that i got the least value on this account i ask them to surrender my new policy and give them my premium back they reply that you will get it back after the locking period as now my locking period is over they said that you have to pay the other four premium than only your policy will be continued and can be surrender but as my knowledge irda has a new rule that no pemium amount can be lapse the coutomer will gwt the amount after deducting the chages of the policy get back the money only after the locking period so sir kindly help me to get back my premium amount along with the savings interest my policy no is50322186. I have even surrender a policy in hdfc they have ginen my money back along with the savings interest on that policy also i have paid only the single premium but reliance life insurance is denying to pay the premium back.
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May 11, 2017
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2016
Reliance Life Insurance Customer Care's response
Dear Ms. Kedia,

We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

Regards,
Reliance Nippon Life Insurance
Nov 05, 2016
Updated by megha kedia
Sir,
I will be really grateful to you if i will get my money back on an earliest so that in future i will have the trust in your company to invest .

regards,
Megha kedia
Nov 08, 2016
Updated by megha kedia
sir,

already 3 days passed on but i didnt getting any reply from your side regarding my money back.

kind regards,
megha kedia
Nov 15, 2016
Updated by megha kedia
sir,

there is no reply i am getting from your side, again you all are the same and trying not to give my money back whatever it is just clear me weather i will get the money back or not .
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