Reliance Mart — Misbehaviour

Address:

Chittoor, Andhra Pradesh

Hi reliance Mart, I'm customer of yours for the last 2 years. My Card no is '[protected]'. On 22/01/2015, i have purchased a few things of bill value1, 418/-. And in that i have purchased 2+1 coke trays. due to some reasons i was not able to pick the stock, and ileft that at customer dusk, i was provided with a token. And i visited the store to pick the stock on 26/1/2015. And i met a person at security and informed him about the matter. I dont understand what kind of fun he found in it, he started sharing it with his colleague and both of them started laughing at me. What kind of behaviour is this, Is this the way to treat the customer. Even i work for Retail field. But never i have come across such behaviour. And the person laughed at me, took me to another guy, and he started saying that, coke is out of stock, some other customer has purchased my billed stock. How come a product can be billed for twice. I'm not bothered about the stock. But the way they treated me bothers, infront of other customers... Please take some action regarding this orelse you may lose your reputation. My contact no is [protected]...