Reliance Mobile — Recharge Not Credited

Address:Mumbai City, Maharashtra

I had Recharged Rs.120.00 on 20 March2015, which was not credited to my Reliance prepaid no. [protected]. Upon filing a complaint I was promised that this will be resolved, but so far nothing. I had again recharged Rs30.00 on 30April 2015. This too was not credited to my account. Now I am out of balance . Pl resolve this issue, otherwise I will have to discard this Reliance sim. I am attaching both the payment reciepts. My alternate number is 91 [protected]. Pl revert back to me..
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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