[Resolved]  Reliance Netconnect — 2g/3g service completely stopped

Address:Dakshina Kannada, Karnataka, 575008
Website:www.rcom.co.in/Rcom/personal/home/index.html

Name : rekha bhat - data card number [protected]

Mangalore - kannaraka.

Past 2 weeks - not able to connect internet.

When i contacted the customer care, they are saying that they have stopped the cdma services and hence it will not work anymore and i need to get new 4g sim and migrate to new service... Informed to buy 4g sim and datacard to use this sim (Rs.3000)

I purchased rs.1900 for datacard... Recharged for rs.3000 to get 45gb data.. Currently we are having around 25gb data... What will happen to it...

I will be in loss of 4900rs because of this change... Plz refund or merge this to 4g

Netconnect+ balance (In mb)* 25906.[protected]
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May 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Reliance Communications Customer Care's response
Dear Rekha,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 26, 2016
Updated by brakeshprabhu
Please Call me on [protected]
Aug 26, 2016
Updated by brakeshprabhu
Urgent
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Please sign this online petition related to RCOM 4g migration issues.
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