[Resolved]  Reliance Netconnect — [protected]: core balance being deducted wrongly, instead of netconnect balance

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Hi,
I provided my mobile number. No one from reliance contacted me. When contacting customer care and after spending lot of money over phone, sometimes they are taking complains and technical team is closing those not solving the issue and not contacting me to take approval that the problem exists no more. The worst, ineffective, fraud reliance communication and its technical team.

So far I raised[protected],[protected],[protected],[protected],[protected],[protected].

Now I fell into loop of complain request.

My probelm remains same: My core balance(For dongle [protected]) is
being deducted wrongly, instead of deducting netconnect balance, where
I have netconnect balance. When netconnect
balance finishes I am unable to connect with the server. This is
happening with me for more 15 days and I am going on to recharge the
core balance.
Since with core balance balance, I am able to connect with
server, it is not my dongle problem. It's your system's problem.

Can you tell me how long this harassment will continue ? Why
your technical team is closing the tickets wrongly not solving the
problem and taking my approval that the problem exists no more ? Can
you answer that ?

Regards,
Abhijit Saha
Mob: [protected]
Dongle number: [protected]

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications