Reliance Netconnect — Billing , Networking , Extra Bill, Very Very Bad Customer Support

Address:

Coimbatore, Tamil Nadu

Sir I using reliance net connect for more than 2 years my number is [protected]. Dec 2014 i told to activate advanced rental plane for that I paid 1930rs they not activated, bill also not come, after my money is over the bill is generated. For that I ask customer care they told advance rental plane is not activated, then I changed my plane to 999rs unlimited data usage, after I changing my plane the net connect speed is very low, I complain to customer care they told me wait for 48hr but after 15days only they solved my problem for that I made more than 5 complain. I ask my amount for 15 days not using internet at that time they told me wait for the billing period and we will give your money. After my bill is generated I ask my 15days money to reduce in my bill they told that option is not available you contact billing department .when I call billing department they told to contact customer care .like that they playing with me .customer care not transferring the call to any higher department and each and every customer care executive are saying different kinds of answer for same question. Finally I need to close my account at that time they told don't close we will give you 2gb free plane for 3 month if you satisfied then you will continue otherwise close it, after that the next month they generate 2000rs bill for one month I make many complain in customer care no response from their side .they only call me and saying pay the bill. I ask why they put 2000rs bill thy said that I used 24gb within 4 days I shocked and ask the detailed of I used they mail me in 15 days in that mail I count the uploading and downloading data it does not exceed 2 gb again I made lot of comp line for that before 1 month no response... Don’t buy reliance communication products all are having some problem