Reliance Netconnect — Defective product

Address:Bangalore, Karnataka

I bought new reliance net connect Pro 3, 3 months back this is the third time this product is giving me problem. All of a sudden this product gets stuck & Dongle Light Does not blink but it is constantly on & am unable to connect to the Internet.Every time I will have to travel to Customer care service office in order to get it repaired...????? plz give me permanent solution
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Reliance Communications customer support has been notified about the posted complaint.
Apr 24, 2015
Updated by basava2020
MY Dongle no.is [protected]
Apr 28, 2015
Updated by basava2020
After getting service centre details, today when I searched & reached ZTE service centre located in Rajaji Nagar Bangalore with so much difficulty. They repaired & gave back my dongle it was working Quite well for some time till evening & again it started with same problem i.e not showing network nor connecting to Internet. This is the third time it is occurring like this.Inspite of me insisting for replacement of dongle Service centre ppl did not agree for it.Now I am totally disappointed & fatigued of this product & as well as service provided. So I would preferably like to disconnect the connection rather than simply wasting our valuable time & money on it!!
Apr 28, 2015
Updated by basava2020
Its been only 2 months I bought this product (Reliance Dongle ZTE AC 2791). Please resolve this compliant permanently by replacing my defective product (dongle) with new one as early as possible...
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Please contact me on this no.[protected]

Please find enclosed copies of photographs...

Dongle model no.ZTE- AC2791
SKU Code CDZT20Z1
Name of manufacturer ZTE corporation
Dear Customer,

Thank you for providing the details. We have arranged for a call back to address all your concerns. One of our representative will get in touch with you shortly.

Regards,
Reliance Communications
After getting service centre details, today when I searched & reached ZTE service centre located in Rajaji Nagar Bangalore with so much difficulty. They repaired & gave back my dongle it was working Quite well for some time till evening & again it started with same problem i.e not showing network nor connecting to Internet. This is the third time it is occurring like this.Inspite of me insisting for replacement of dongle Service centre ppl did not agree for it.Now I am totally disappointed & fatigued of this product & as well as service provided. So I would preferably like to disconnect the connection rather than simply wasting our valuable time & money on it!!

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