[Resolved] Reliance Netconnect — Netconnect coverage not available

Soumil2011

Address:

Ambala, Haryana

Reliance netconnect number: [protected] Personal contact : [protected] As per my email conversation with Reliance Communication (toll free customer care is not working), they are saying that in your area the intermittent network issue will be resolved in 90-120 days. And the same response i got 2 months back on toll free customer care service. Reliance netconnect area manager said that in your area no one is interested to take RCOM store/business as there is no benefit to company. But i want to ask how the service/ network was running excellent 5 months back ? And what happened now? Why they are selling the dongle then? Atleast reliance should give me remission of payment of dues for that period. Same problem i am facing at VPO Mohri, Ambala cantt, Haryana. Hope reliance communication will take necessary action and do the needful. Thanks.

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Nov 3, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2015

Reliance Communications Customer Care's response Dear Soumil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Aug 03, 2015

Reliance Communications Customer Care's response Dear Soumil,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications