[Resolved]  Reliance Netconnect — No internet connectivity and Frequent Loss of Network

Address:Bijnor, Uttar Pradesh

I am facing frequent network coverage issue since 14-July-2014 on my Reliance Broadband+ device. I have complained many time to reliance about this problem but they say that there are technical issue in my area which will resolve soon, so i waited for couple of days and on 21-July-2014 my Internet started to working again but with frequent loss of network but not too much. After some days, from morning of 27-July-2014, I have no access to Internet again till now. When I tried to call customer care they told me that there is network up-gradation is going on UP West so I cant use the service till 30-July-2014. This cause me loss of Rs. 433/- which is equal to the amount of 10 days Internet fee. This also cause a huge loss to my business as this is the only Internet which I use in my workplace. Due to unavailability of Internet I had to use Cybercafé to complete my office work which is very frustrating. This cause me economical loss as recharged it with Rs. 1299/- for 15GB data for 30 Days. So I require either extension of 10 days in my HSD+ data validity or if possible than reimbursement of Rs. 433/- which are equal to 10 days( as I did not get service for these 10 days).
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information