Reliance Netconnect — "Error 678: The remote computer did not respond".

Address:Sangli, Maharashtra

Dear Friend, I'd migrated to Reliance broadband+ Netconnect from Reliance High Speed Datacard in the first week of July. Reliance Number is [protected] The HSD (High speed device) supports two #1. Broadband+ (Coverage available only in 35 cities in India) #2. High Speed 1x (upto 144 kbps) available all over India. We have the option to connect using either Broadband+ (or) High speed 1x. I'm able to connect using Broadband+. However, i'm not able to connect using "High Speed 1x". I'm getting the below error message: "Error 678: The remote computer did not respond". Kindly help in this regard, so that i can connect using High Speed 1x connection all over India, please. I'm dialing #777, with correct username and password. Thank you
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Ramchandra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Ramchandra,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications

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