[Resolved]  Reliance Netconnect — Requesting for payment

Address:

Chennai, Tamil Nadu

I was not getting proper speed in my area as well as out of chennai; however I made two bill payments but was not able to use the internet since it was very slow. Very slow means extremely slow Have been making phone calles to the Customer care and they will cancel the bill due and say that they are having problem with the Internet servers hence I am facing the issue Then later I decided to cancel the service went to the chennai office they said that the issue will get fixed in a week time and they gave me 3 months free service But nothing happened no free service got added and no improvement in the speed. The phone support perple are not efficient enouch to take care of the Customers request It was a lot of inconvenience for me to get through to the Customer care on the phone each time and finaly I went to the Reliance main office in Chennai and said the cancel the account I amd stll receiving Demand Letter for service that I was not able to use Kindly let me know what can be done about this..