[Resolved] Reliance Netconnect — Slow Broadband connection

arupsarkar

from Gurgaon, Haryana

Address:

Pune, Maharashtra

I am having a Broadband+ USB Modem no. [protected].But I am not getting the speed as promised for, for last one month I am complaing but I didn't get any response nither They are solving my problem.After several complains([protected] dated 23rd may 2015) I came to know that my Broadband connection has been disconnected and they are tring to connect but till date it has not been connected.I even mail to concern authority but in vain, till today I didnot get any responce.I have already recharge of Rs 3001/- Which should get me 1 GB data for every month but I am not able to use it due to their connection problem. Please took this matter and solve it at the earliest.

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Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2015

Reliance Communications Customer Care's response Dear Arup,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jun 17, 2015

Reliance Communications Customer Care's response Dear Arup,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications