Reliance — Netconnect+ Speed Issue

Address:

Ahmedabad, Gujarat

Dear Sir, I am using Reliance Netconnect+. i was recharged it with 10GB high speed data pack. Current in my account 3GB data remain. but speed is going down to 40-50kbps. and download speed around 5kbps. this issue happens last 4 days. when i call customer care they says to me it was network conjuction issue and solve within 2-3 hours but not solved then i again call second days and they says to me our system down so they not check my detail and not register my complaint.last 4 days i facing this problem but no any proper answer or result.