[Resolved]  Reliance Postpaid — reliance is asking more money after full n final settlement and related noc

Address:

New Delhi, Delhi

Dear sir\mam, This is vijay patel I wants to lodge a complain against rcom support member below is matter. As i was using a reliance postpaid no [protected] and now stoped using it due to bad network n voice quality. Before stoping this number i called several time to close the connection bt they were giving me some alternate solution to use another sim along with this one which was causing more cost to me. Finally i decided to stop this number n when tried to pay bill then it was 1000 extra from my uses(1000 amt was generated for no uses what a fun). I stoped the payment and asked them to correct the bill but after a month i recieved a call from rcom support person for final settlement(a customer care lady and an other person, saying he is advocate(Sandeep not sure abt name) of rcom his contact no is [protected] )and after discussin and getting the below full and final settelment mail I made the payment of agreed amount ( Reciept no amip[protected]. As already i was communicated several time with rcom cc for invalid bill and finally i made payment which was valid for my usage. But after paying fnf amt and receiving below noc mail, still i m getting calls from rcom for paying some outstanding amnt. My question is, if i paid fnf against my whole bill(which was due) with a noc then how can it is possible that some seperate amt is due. I m getting call from below number.. [protected] and [protected]. After each new caleed I asked to Sandeep([protected]) and he said that he will take care of it and now I will never recieve any call from rcom related to this, but still I am getting call to pay over due amnt which is already paid from my side. I hope you will understand the situation and help me to teach a lession to them for such type of cheap service and activity . Below is copy of NOC mail from RCOM. " From: Rcomdelhi.Cro ; To: ; Subject: Fwd: full and final settlement of account no[protected] Sent: Fri, Sep 19, 2014 6:35:32 AM Dear Customer, Pls make the payment of Rs.2000/- against full and final settlement of account no[protected] MDN [protected]_VIJAY KUMAR PATEL. After payment there is nothing OS pending against above mentioned accounts. Pls treat this mail as full and final settlement and NOC subject to realization of payment of Rs.2000/- -- Regards CRO Team " Thanks, Vijay [protected]