[Resolved] Reliance Prepaid Mobile — Deduction of balance

sudhir2006

from Mughal Sarai, Uttar Pradesh

Address:

Allahabad, Uttar Pradesh, 211008

I am using this no from last one year, but last month on 18/11/2015, I bought a smart phone and use this no ([protected]) for that phon. I take recharge of net pack of 98 for sum deta and un limited fb and what's app. But problem starts from hear, after that whenever I recharged my main balence they deduct my balance with in 24hrs, from last 3 times .now no one can help me in ril CC. All time they where not give me any answer and cut the call.

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May 15, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2015

Reliance Communications Customer Care's response Dear Sudhir,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Dec 15, 2015

Updated by sudhir2006 Thanks for considering my complaint and my alternate no is-[protected].