[Resolved]  Reliance — Reliance raise prices for calls only on Hindu Festivals‏

Address:Junagadh, Gujarat

I just want to ask only one thing ... Why Telecom companies such as Reliance is charging 4 & 5 times higher prices only on Hindu Festivals and nobody is raising this serious issue. They are targeting only Hindus in India. Whole year they are charging normal prices, but only on Hindu Festival such as Diwali, New Year, Rakshabandhan, Holi etc... They are charging Four to Five Time higher prices for Call and SMS from their Customers. I got following msg from Reliance. "Dear Customer, on 23rd & 24th October'14 all voice calls & SMS will be charged as per regular tariff. Pack benefits will not apply.RCOM" They charged me 30% higher on another network and 80% higher on Reliance. ( Normally They used to charge me Reliance to Reliance 10 paise and Reliance to others 30 paise per minute. But on this Festivals they charged me 1 rupee per minute on all networks). Why they are not playing this kind of dirty money snatching game on EID and other religions festivals ??? I have many Muslim friends and they told me that they are not victimized on their Festivals from this kind of high price on their call & SMS. So I am asking you why only Hindu is victimized from this kind of company. It means, they are neglecting Hindu Religion and having fraud with only Hindu people. Here I am feeling like I have been cheated from Reliance on my Religion/Festival. I am a Hindu and make many calls to my friends and relatives on Hindu Festivals. Is this kind of company is allowed to hike prices only on Hindu Religion??? Reliance is charging normal price whole year, but only on Hindu Festivals, they are charging 50 to 60 % higher. This is a fraud with Hindu people. I am requesting you to give me justice. Please do not hesitate to contact me for more information. [protected]--- I found following information from web to contact them quickly. Registrant Email:mahesh.[protected]@relianceada.com Admin ID:N8A11538321 Admin Name:Mahesh Patil Admin Organization:Reliance Communications Ltd Admin Street1:DAKC, Thane Belapur Road, Admin Street2: Admin Street3: Admin City:Navi Mumbai Admin State/Province:MA Admin Postal Code:400710 Admin Country:IN Admin Phone:+91.[protected] Admin Phone Ext.: Admin FAX:+91.[protected] Admin FAX Ext.: Admin Email:mahesh.[protected]@relianceada.com [protected][protected] Kind Regards, Manish Pandya [protected]
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Complaint marked as Resolved 
Today they called me from 02230326200 number. They have told me that they are following TRAI's order. TRAI (Telecom Regulatory Authority of India) is raising prices on Hindu Festivals. So going to make a complaint against TRAI.
Reliance Communications customer support has been notified about the posted complaint.
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Dear Manish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
As per our telephonic conversation you told me that this is TRAI's (Telecom Regulatory Authority of India) order to take extra charge on Hindu Festivals.

I just want to know what actions have your company is taking to stop this kind of Cheating & Fraud to Hindu People.
Has your company asked TRAI's chairman and their team about this matter?
Has your company asked them Why they are giving orders to charge extra money only on Hindu Festivals but not on Muslim Festivals?

My question is...If TRAI wants to charge and want to make money they should charge to all Communities and Religion and all Festivals. But here only Hindu is suffering. This is a pure insult of Hindu Religion and Hindu Festivals.Why TRAI is not giving orders to charge extra money on EID ?Have your CMD or main authority of Reliance has raised this serious issue to TRAI ever ?Treat all religion and their festivals equally.

I have filed complaint & RTI against TRAI after our conversation. I would be grateful if you provide me all documents you sent to TRAI to stop insulting of Hindu Religion by giving orders for all Telecom Companies to raise prices only on Hindu Religion.

I just want to know what actions your company is taking about this serious matter.Kind Regards, Manish
As per our telephonic conversation you told me that this is TRAI's (Telecom Regulatory Authority of India) order to take extra charge on Hindu Festivals.I just want to know, what actions have your company is taking to stop this kind of Cheating & Fraud to Hindu People.Has your company asked TRAI's chairman and their team about this matter?Has
your company asked them, Why they are giving orders to charge extra
money only on Hindu Festivals but not on Muslim Festivals?My question is...If
TRAI wants to charge and want to make money, they should charge to all
Communities and Religion and all Festivals. But here only Hindu is
suffering. This is a pure insult of Hindu Religion and Hindu Festivals.Why TRAI is not giving orders to charge extra money on EID ?Have your CMD or main authority of Reliance has raised this serious issue to TRAI ever ?Treat all religion and their festivals equally.I
have filed complaint & RTI against TRAI after our conversation. I
would be grateful, if you provide me all documents you sent to TRAI to
stop insulting of Hindu Religion by giving orders for all Telecom Companies to raise prices only on Hindu Religion. I just want to know what actions are your company is taking about this serious matter.

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