Reliance Resq — Big tv

I've two connections (a)No.[protected] and (b[protected]. I have made request to make one mother connection and the other child connection and have paid Rs, 1000/- towards recharge on 24.06.15. But now one of my connections (a) above, is seen disconnected saying, "subscription expired". Kindly do the needful at the earliest. [protected]@gmail.com [protected]