Reliance Smart Gsm Service — balance getting deducted rel gsm [protected]

Address:Hoshangabad, Madhya Pradesh

since last 3 days balance getting deducted ... called cust carew many times but they r not taking complain...i m having net plan valid & data left but they says balance is getting deducted in net usage ... this is illegal & wrong... please rectify...mob no [protected] Dr. Sapan
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Dear Sapan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
i got a call from reliance team the person inquired about same and gave me service request no[protected] but then since last five days no progress...
Dear Sapan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
No resolution till date . Day before yesterday I lodged again complain but no progress ... today I called again but Cust care 198 person says server is not working call later on. Consumer forum people says u have to lodge complain three times even if not resolved then we are welcome... will definitely go for it ...
On 21/04/15 my balance deducted by Rs 53. Cust Care persons not taking complain . They says issue is escalated it will be resolved soon . No time limit. Reliance GSM is not working good Wil have to think for Portability...

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