[Resolved]  Reliance Smart Gsm Service — regarding auto renewal of sms pack

Sir, last month I was recharged my mobile with 39 rs sms pack for a month at a local store in my town. At the end of the month from the date of recharging, I was again manually recharged my mobile with 39 sms pack and 120 rs balance in my mobile from a local store. The next day morning my balance was reduced to 78 rs because of the auto renewal policy of that pack which I am unware about that. So I was recharged my mobile twice with same pack in the same month. I called the customer care either for refund or renewal of my pack for another month but they are denying for refund or renewal for another month. At least they didnt check that customer had renewed by himself or not before they going to autorenewal process. Also I didnt gave any application for this autorenewal process. So kindly help me for this issue.My mobile number is [protected] . Thankimg you sir, Aditya Kapil Valiveti [protected]