Reliance Telecom — Plz help, all denied to help me getting my number working. servicres barred. i requested to port my number. is this my mistake | |||
Plz help me. Reliance store denied to get help I am really being helpless. No one is goonna help me out. I hope that I will be considered here. I was a user of Idea network and was getting highly billing amount. I got your plans attractive. I was using the 599 rs. plan with idea and my bill was going up to 1200 rs. minimum. I requested to Reliance to get me 599 rs. plan. I applied for MNP online from your official website, I left a query for MNP and got a call. On the phone conversation, I emailed my documents: * PAN Card: BTSPS7879F * Voter ID Card: * Bank Statement of Current organisation: * Employee Card Photostate (Front and Rear of Card): EMP ID - SS-060 One person come to me for address verification, he took a phoot of my company and I also submitted my documents to him (Hard copy of ducuments).after 25 days, I got a sim via corrier. My number was actived on the same day of receiving.After two days, my out going services was barred. I was started getting message "To resume service, plesae contact to reliance customer care". I did contact to customer care, they suggested me to contact Reliance Store. I visited Reliance Store at Laxmi Nagar New Delhi for 6 - 7 times with the same issue. At last they told me, It happened with you, because you're unluckey person. Your number can't be activated anymore, because this number was activated on office address and only coorporate plans can be activated or you need to get no objection letter from your company. You also have to contact to the person, to whom this SIM was purchased. I got this number via online from your website. I was my big mistake. I became the user of your website. I am using this number for 2 and half years. This number is very important for me. Please help me. I can close this number. Everyone is saying me to purchase a new number. I beg you At last I had to purchase a number for communication that saturday 21st Dec 2014. I have been facing this issue for a week. Please contact me either on [protected] or [protected] Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Umesh,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Sir/ma'm,
I got a call from reliance to visit my location to verify my voter id as address proof, that was submitted by me.
But none visited to my current communicational office address. I can also give you my other communicational address, if you want. I also paid my last month bill.
Please tell me, what do i need to do.
Please help me to run my number again.
Please contact me to current number : [protected]
I got a call from reliance to visit my location to verify my voter id as address proof, that was submitted by me.
But none visited to my current communicational office address. I can also give you my other communicational address, if you want. I also paid my last month bill.
Please tell me, what do i need to do.
Please help me to run my number again.
Please contact me to current number : [protected]
You may also reach me at my office number[protected]
Extn no.-305
Working days: mondat to friday (9:30 - 7:00)
Regards,
Extn no.-305
Working days: mondat to friday (9:30 - 7:00)
Regards,
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications