Reliance Trends — gift coupon voucher

Address:

Gurgaon, Haryana

Dear Reliance Team, I would like to present strongly my insatisfaction with Relaince Trends, I have visited Ambience mall, gurgaon on nearly a month ago. I had done shopping one month back and got GC from store. During my todays shopping I got all the clarity that i needed to go ahead and done shopping of Rs. 1000/- with Loyalty card No. [protected] from Trend. As per my discussion if i do a shopping of 1000/- I will be able to redeem my earlier GC of Rs.500 issued in my previouse purchase. I have done shopping as guided. Now while coming to the execution your staff denied many things including redemption of my GC worth Rs.500/-. It was not only shocking to me but also given me some strong sense being cheated with the Multi Brand store that to from Reliance. I have done shopping and as good shopper tried from myside to make them understand, post all discussion as my GC has been issued but not allowed to redeem because now your staff is saying that you need to do shopping of 2000 instead of 1000 in order to redeem my GC. But its clearly mention on your GC that i need to do shopping of 1000 but your staff didnt agree, there other customers are also fighting on the same topic but all in vain. It is either scheme designed was not good or your company is just doing fraud in the name of GC, I have tried to meet someone who is leading entire staff but no one was interested in calling leader. I feel that i should never visit any kind of Reliance mall hence forth for any category purchase. This is not good for such a big company. My email id - goel.[protected]@gmail.com