Reliance Trends — Made the payment but twice debited the account

Address:Bhopal, Madhya Pradesh, 462011

I shopped at reliance trends db city mall outlet. I made the payment of rs 2500 by debit card. The representative at counter told me that ur card have declined. Hence you have to again made the payment of the said bill. I again made the payment from my card. During this payment i couldn't received the message of debiting of my account. After 30 minutes i have received the message in which my account was debited twice for same amount. I called the outlet and they have told me that the excess amount will be credited to ur account. It has been 2 days since the incident. When will i be receiving my money.
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Reliance Digital customer support has been notified about the posted complaint.
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Hi Rahul,

We are very sorry to hear about this. Please write to [protected]@ril.com and our customer services team will get in touch with you at the earliest.

Thank you!

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