Reliance — Unnecessary deduction of balance

Address:Ghaziabad, Uttar Pradesh

mobile no:[protected] There has been a un necessary deduction of money from my account on the name of VAS.and i have not activated any.Whenever i call customer care they say that there is no vas activated but still they cut money on Vas.I am complaining second time about it.Please look into it so that i dont have to complaint on the daily basis.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Every week once or twice i have been charged Rs 3 for value added service(VAS) on my reliance prepaid account - mobile number [protected]bangalore karnataka. I talked to customer care and they are refunding my balance but not ready to take complaint.Its happening very often. So please do the needful

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