[Resolved] Reliance — Unwanted balance charged | |||||
When i turn on my data i was charged times for the international sms which i not send. My mobile no. Is [protected]. I call customer care they did not pick my call, if they pick they say pls call after 2 hours, we are facing technical prblm. I mail to customer care and appelate authority of reliance but no action is taken. Pls look into the matter & solve my prblm. Was this information helpful? | |||||
Nov 5, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 23, 2016 Reliance Communications Customer Care's response Dear Ved, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 23, 2016 Reliance Communications Customer Care's response Dear Ved, We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required. Regards, Reliance Communications | |||||
3 Comments | |||||
Comments
my complaint is not resolved but status displays that complaint is marked as resolved. In the morning a call from this no.[protected] is come but they tell no deducation is made but i face deducation .I rqst consumer forum to take strict action against the Reliance telecommunication.I was harassed from reliance communication.
Reply
No my prblm is not resolved and i am not satisfied.
Your customer care cut my call while i am talk to him.
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