[Resolved] Reliance — Wipod speed and bill issue | |||||
Hello Sir, My Name is Manoj Kumar My Wipod No is [protected] (Subscriber Id). I bought This Product in October 13th. and after 1 month they generate a bill. bill amount 273. now i also paid this bill. but if i asked Reliance customer care they told me your bill also pending i have all evidence bill pay date 13 nov 15, and receipt number PMT[protected], payment mode E-Recharge, Status paid.my account no is[protected]. i trying many time to contact customer care exe but they always register a complaint. and complaint automatic show resolve. but my problem not solve yet. my wipod speed 4kbps now. Sir Please do Something. i take a discussion we don't buy any product regard reliance in future. really very fraud company. they not give any type of services.they make fool. if i said to deactivate my wipod and return my bill amount they said we don't refund any money. now sir please help me how to resolve this issue asap. Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved Verified Support Nov 17, 2015 Reliance Communications Customer Care's response Dear Manoj, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 18, 2015 Reliance Communications Customer Care's response Dear Manoj, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||||
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