Reliance — wrong balance deduction

Address:Solapur, Maharashtra

My number is [protected].i have data balance in my sim card.still from the last three days whenever I surf the internet my main balance is deducted.the call center people are saying for the last 3 days that the system is down.please solve my problem at the earliest.thanks.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Imran,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Still my main balance is being deducted instead of internet data balance.they keep on messaging me that my problem has been resolved but it is not.check and solve my issue.thanks.
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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