[Resolved]  Reliance — Wrong Messages Regarding Services & Rough Customer Care

Address:Moga, Punjab

I am a use of relince gsm prepaid punjab.. [protected] last week a message wast sent by company wuth special offers for me i called customer care for surity they said recharge benfit will b given after 4-6 hours and recharged.. i have made three recharges.. i recieved messages congratulations --'' benfit is added to ur account.. bt no benfit was added i called customer care again they said it depemds on ur luck.. going to port out after using my account balance..
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Oct 18, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2015
Reliance Communications Customer Care's response
Dear Abhi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 24, 2015
Reliance Communications Customer Care's response
Dear Abhi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
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Alternate No : [protected]

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