[Resolved] Reliance — Wrongly Charges Deduct and Data Card not Suport | |
Dear Sir / Mam
Wrong Balance Charged
Yesterday ( 27.11.14 ) I Talk on[protected] at 06-30 Pm from My No. [protected] and Deduct balance from my Account around 2.00 Than for clarification i called on 198 at 06-57 Pm and talked with Mr. Prabhat
1st he told me that balance deduct wrongly because i have recharged rooming plan for Rs. 55.00
and after checking carefully he said me that balance deduct is write because i called in home location
Whether i am not in Delhi from 04-08-14 to till date Mean i am Regular in Rooming from 04-08-14
I can’t understand the company policy
Looking that company think I am Fool
You are kind request check my Account and clear the matter
As I all ready mailed you many times in previous I faced problem
Even i am happy to talk with Mr. Prabhat like him communication power
Thanks
Mukesh
[protected]
My Data Card No is [protected] Rsn No. Rztcd[protected] when I Plug in Laptop it shown Network but after a few minutes network shown 0. I plug out again and again, remove software and reinstall but problem is same. Called in customer care not benefit. The customer care Executive suggest me once plug in another computer if i face problem the same Thant mean there is problem in dongle and i should go at service centre. Now I am plug in another Pc ( 28.11.14 at 10.45 Am ) but same problem
Dear Departments i want know solution I think there is problem in dongle I want ask you a Question that should i go at service centres or can exchange from reliance web world or can i courier it please for exchange .
Finally I want ask a q to you if the problem will continue should i go another company please????
Dear Department so many problem I am facing in different connection Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Mukesh,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications