[Resolved]  Reliance — Wrongly Charges Deduct and Data Card not Suport

Dear Sir / Mam Wrong Balance Charged Yesterday ( 27.11.14 ) I Talk on[protected] at 06-30 Pm from My No. [protected] and Deduct balance from my Account around 2.00 Than for clarification i called on 198 at 06-57 Pm and talked with Mr. Prabhat 1st he told me that balance deduct wrongly because i have recharged rooming plan for Rs. 55.00 and after checking carefully he said me that balance deduct is write because i called in home location Whether i am not in Delhi from 04-08-14 to till date Mean i am Regular in Rooming from 04-08-14 I can’t understand the company policy Looking that company think I am Fool You are kind request check my Account and clear the matter As I all ready mailed you many times in previous I faced problem Even i am happy to talk with Mr. Prabhat like him communication power Thanks Mukesh [protected] My Data Card No is [protected] Rsn No. Rztcd[protected] when I Plug in Laptop it shown Network but after a few minutes network shown 0. I plug out again and again, remove software and reinstall but problem is same. Called in customer care not benefit. The customer care Executive suggest me once plug in another computer if i face problem the same Thant mean there is problem in dongle and i should go at service centre. Now I am plug in another Pc ( 28.11.14 at 10.45 Am ) but same problem Dear Departments i want know solution I think there is problem in dongle I want ask you a Question that should i go at service centres or can exchange from reliance web world or can i courier it please for exchange . Finally I want ask a q to you if the problem will continue should i go another company please???? Dear Department so many problem I am facing in different connection
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mukesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Mukesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information