[Resolved]  Religare Health Insurance — Money fraud on name of health policy for senior citizen

Address:

Thane, Maharashtra

I purchased policy for my mother for Rs.15979.00 After few days, I got a message saying refund initiated for Rs.15154.00 When I called customer care, they say it because of the past medical history of my mother which I had already shared before purchasing the policy. There was no medical test performed, no interaction nothing. Religare representative convinced me by calling tens of time every day & buy it online even after knowing the medical history. And the day i paid/purchased policy online using my card, in 3 working days i get a message regarding refund after deducting Rs.825.00 from the total amount. On asking what is it charged for, they don't have any answer and say we will find it and call you back. I did not receive any call till date. The experience was pathetic & religare seems to be fooling people like this very often. Many people don't get time or don't think of complaining for such an amount. But this is a fraud & should not be tolerated.