[Resolved]  Religare Securities — Regarding Fund & Provied unsatisfied Answer

Address:New Delhi, Delhi

I have some issue regarding funds. So pls help regarding this. When the time of opening my trading account I give you 2500/-rs cheque as margin money for trading.The sales guy says when your account open your fund will be available in your trading account and you use this amount in purchasing share. But till now I am not purchases any single share but fund is not available in my trading account. When I complain religare I got a call behalf of religare and the guy is very rudely talk and say me religare is very big company I have lot of office in across India we have paid tax we have lot of customer so I have no solution of your problem we are paid taxs so I do not kwon and I don't care the company guys what told you .go and find the guy i have no record. He clear says i[censored] complain before I think to do something but now its your mistake why you not check your account. I try to say those guy if I open any account in bank so when I have any work then we go bank and deposit or withdraw money or update my status according to u when customer open the account in bank he update your passbook daily basis without any work he bank and do daily updation. He is not try to solve the problem its try to convey fours fully its my mistake. He says he is very big I have no worry the small trader I don't solve your problem and i have no worry what the sales guy say to me. pls understand the guy no company born big customer to make company big. Company try to provide satisfaction in all customer
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Feb 1, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2015
Religare Enterprises Customer Care's response
Dear Mr. Saunesh Jain,

We have noted down your concerns and have forwarded the same to the concerned team for the action.

However to better understand the problems you faced we request you to write to us at REL.[protected]@religare.com/[protected]@religareonline.com with your concern and account/contact details and we will be able to connect you to the responsible person who will listen to your concern patiently.

Please do mention 'Saunesh Jain' from '; in your email, and we will take it up on priority.

Regards,
Team Religare
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