Renault — Caliper Assembly & Break

Address:Nagpur, Maharashtra

During the period of two year from the date of purchase ( Scala) at just 16000 KM, have face the problem of caliper assembly, and same was replaced under warranty, but here i am unable to understand the problem with the vehicle, interestingly the techanicle team have no revert on this ...that why such problem arose again n again...and breaks of Scala are the biggest concern
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Hi,
We are sorry to hear about your experience. Kindly share your contact number with us and our team will get in touch with you to assist you regarding your concern.


Regards,
Renault India Customer Care.
advgogia's [Complaint's author] reply, Nov 22, 2016
Sir Herewith find my mobile no. 9890101878

Apart from above mentioned concern, Three times had visited your showroom ( Nagpur) for exchange of my vehicle with Duster ...in all occasion your expert inspected the vehicle and didn't turn up with exchange offer.

Unable to understand what exactly happen

reg
Gogia
my self Raghu Jagadana from wardha, Maharashtra, my mobile no is [protected], During the period of two year from the date of purchase ( Scala) at just 20000 KM, have face the problem of caliper assembly, and same was replaced under warranty, 3 times, but still the problem is not solved. here i am unable to understand the problem with the vehicle, the road noise and engine noise is getting in side the cabin and unable to handle a telephone call in side the vehicle while driving. it feels that i am driving maruti 800 with all glass opened . hope this is very shameful to Renault, they should replace the vehicles which are getting this type of problems .
Renault Customer Care's response, Nov 22, 2016
Verified Support
Thank you for sharing the details. Our team shall get in touch with you shortly to assist you regarding your concern.
Sir Herewith find my mobile no. [protected]

Apart from above mentioned concern, Three times had visited your showroom ( Nagpur) for exchange of my vehicle with Duster ...in all occasion your expert inspected the vehicle and didn't turn up with exchange offer.

Unable to understand what exactly happen

reg
Gogia
Renault Customer Care's response, Nov 22, 2016
Verified Support
Thank you for sharing the details. Our team shall get in touch with you shortly to assist you regarding your concern.

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