[Resolved]  Renault — CAR

Address:

600081

Respected Sir,
Iam N.MANAVALAN from Chennai, I brought an car from showroom below address, Khivraj Pearl
Khivraj Mansion
Anna Salai,
Chennai-600002.
I have bought Renault KWID Rxl. My car number is TN 03 R 6000, I want to make a complaint that, I have been registered for 2016’s model but they gave me 2015’s November model. I came to know this after when I took delivery and I saw the invoice. I took the delivery on Febraury month of 2016.
They took 40, 1570.00 Rupees for my 2016’s model but, the rate for 2015’s model is 11, 000 Rupees less than that. They took 11, 000 Rupees extra from me, About this I talked to the Manager- MANIKANDAM and Assistant Manager-M.VINOTHRAJ and Sales man- KASINATHAN, JAI KUMAR. They conformed that they will return my extra amount 11, 000 Rupees. This was happened before three recently, then they told that, they will not retuen my extra amount 11, 000 rupees. Now Iam going to consumer court that they were cheated me. When booking I told that I don’t want the old model which was washed out in rain, Now my car was under repair that self motor was washed out when driving. And the car also under problem nothing is proper in that car from the delivery. Still now they did not clearly anything and no proper reply. My car is under fault and repair for two days once if I take the car to the Renault service centre there is no proper service, all customers saying that there is no proper service providence in (Khivraj Pearl)Renault service centre(My car they gave was washed in rain car and its fully damaged) . Now iam going to consumer court. I have often when to the Khivraj Pearl showroom there was no reply and no proper services, because of them the whole Renault company was getting bad name. I will also forward this complaint to all media over India. So please take action over them as soon as possible.
Thank you