Renault — New Renault Scala Rxl delivered without quality check

Address:Srinagar, Jammu and Kashmir

This complaint is in regard to the recent purchase of my Renault Scala Rxl, which I bought from Autobahn Srinagar, jammu & kashmir on 7th March 2015. Just after couple of days I noticed that AC is not working at all which I communicated to both manager sales and manager service, and to my surprise when they checked the vehicle, AC gas was not filled in AC unit. I failed to understand how company can deliver any vehicle without any quality check. Further the same car had a minor accident in which boot was damaged. Your dealership is asking me travel to jammu (300 kms from here) for this job to be done which is again not acceptable. If the company has its sales and service outlet in srinagar why customers will suffer here and there. Kindly advise me about the resolution of the said matter or else I will go through legal channel for resolution.
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Dear customer,

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Regards,
Renault India

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