[Resolved]  Renault — Refund of booking in the name of vikramjit sharma

Address:143001

Dear renault team,

Subject :- regarding refund of booking amount (rcpt no 3669)
I was booked kwid in oct 2015 in the name of vikramjit sharma at padam cars pvt ltd (amritsar-punjab). that time, sale guy told me vehicle will be delivered with in 3 months. but we have not received any call from dealer for vehicle. i approached and told when the vehicle will be provided, then sale guy told will provide asap.

After few day, some criticality happened in my family and decided postponed the kwid car.
I visited renault dealer (padam cars pvt ltd) in sep 2016 and demand for refund the booking amount. sale person ritu (contact no [protected]) told me it will be take approx 10 day process, you will be collect the cheque after 10 day. after 11 day past, i called ritu they again told pls wait for few day. again after few day ritu told, pls laise with our manager mr. ankush (cont no [protected]).
Ankush told me, pls wait one week cheque will be handed over to you shortly. after one more week past and still ankush not picking my phone, if pick then replied wait wait wait. last week ankush picked my phone and told me i left from job pls contact with mr rahul ([protected]).

Now i am touch with mr rahul from last 10 day and same reply received wait wait wait

My so many colleagues have duster car and they are happy from renault services.
But i think renault company have to look in this matter, as padam cars pvt ltd creating bad image of company.
Request you to please refund my booking amount on priority basis

Thanks for your cooperation
Vikramjit sharma
Contact no[protected]
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Nov 24, 2016
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Renault Customer Care's response
Thank you for sharing the details. Our team shall get in touch with you shortly to assist you regarding your concern.
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