Reserve Bank Of India (RBI) — complaint against Shopping99.co.in for non delivery of product and refund.

Address:

Balaghat, Madhya Pradesh

dear sir, please help me out to get my money back.neither EBS nor idbi bank balaghat is helping me. -----Forwarded by Nikhat Ali/BR/SBI/SBG on 07/07/2015 12:50PM ----- To: DEEPA.[protected]@IDBI.CO.IN From: Nikhat Ali/BR/SBI/SBG Date: 05/19/2015 11:10AM Subject: Fw: complaint against Shopping99.co.in for non delivery of product and refund. -----Forwarded by Nikhat Ali/BR/SBI/SBG on 05/19/2015 11:10AM ----- To: [protected]@ebs.in From: Nikhat Ali/BR/SBI/SBG Date: 05/18/2015 06:46PM Subject: Fw: complaint against Shopping99.co.in for non delivery of product and refund. -----Forwarded by Nikhat Ali/BR/SBI/SBG on 05/18/2015 06:45PM ----- ======================= To: [protected]@gmail.com From: Nikhat Ali/BR/SBI/[protected]@STATEBANK Date: 04/27/2015 12:55PM Subject: Fw: complaint against Shopping99.co.in for non delivery of product and refund. ======================= Subject: complaint against Shopping99.co.in for non delivery of product/refund. RESPECTED SIR, I wish to lodge my complaint againt Shopping99.co.in company wherein i have purchased a mobile handset worth Rs.15000/- through online shopping, paid the amount through EBS gateway payment system. Sir, I have recieved a call on 30 jan 2015 near about 3 pm stating my mobile number has been selected for few prizes but for that i have to do shopping worth Rs.5999/- minimum or else company will provide me the discount on my choice product. in this context i have ordered a mobile handset (HTC DESIRE 820) original price was 23000/- approx. but after discount it costs Rs.15000/-. i agreed and made the payment on 31st jan 2015.the reference no of the payment is 33155805. As agreed by the company of sending the product between 5-7 working days, i have not recieved the product till 9.4.2015. in between i had been in contact with the company but their excutives always gave me the excuses like my product has been sent, the gift has been not announced till yet, their gift department is not available for one week etc. and provided me wrong courier no of DTDC as CTT98018. I went to DTDC courier and enquired about the product but they had not recieved any of my parcel and the tracking no. provided by the company doesnot belong to them. later i called the company on 2nd april and had the conversation with Mr.Nikhil, Mr.Raj, Mr.Kunal. they said i have to pay certain amount for product insurance, which was not previously told by them. i resufed to pay since i cant trust them any longer. when i asked for my refund the said it will take 90 working days for refund. Dear sir, Company is continuously misguiding me for the product and refund. i request you to please make an arrangement for refund of amount. Their web address www.shopping99.co.in complainant Mr Kamlesh Parihar complaint No. 1552/8219368 contact no [protected] email [protected]@gmail.com reply of ebs: --Forwarded by Nikhat Ali/BR/SBI/SBG on 07/07/2015 12:53PM ----- To: nikhat.[protected]@sbi.co.in From: EBS RMS Date: 06/03/2015 01:12PM Subject: [#HQC[protected]]: Fw: complaint against Shopping99.co.in for non delivery of product and refund. Account # 15893 Dear Team This is to inform you that the merchant account has been deactivated as per the confirmation from the concern team. Request the customer to contact the merchant for the further query. Regards Theodore Dangmei Executive-Transactions Support E Billing Solutions Pvt Ltd Help Line:[protected] Ticket Details Ticket ID: HQC[protected] Department: RISK Type: Fraud Alert Status: Closed Priority: High Helpdesk: https://support.ebs.in/app/index.php?/default_import