Reserve Bank Of India (RBI) — disputed tarnsaction my debit card

Address:

Gurdaspur, Punjab

To, ATM Card Manager. Dear Sir/Madam, This is for your kind acknowledgment that I do have HDFC Debit Card and I used your ATM Machine at Batala (Punjab) on 26/12/14 for withdrawal of 5000 Rs. From my HDFC Account. But your machine (AIN0167A) showed a message ( UNABLE TO DISPENSE) for transaction No. 580485. But my account debited for the same money, when I contacted my HDFC Bank they have given me record that money was not dispensed. But they are saying that it require your action to transfer that money. So I request you to kindly look into matter & sort out this issue ASAP. Regards, Kamal Anand